Deploy Phase. Key Activities: Administrator Training, Go Live Support, Transition to Customer Success Manager and Technical Support a. Key Work Products: Project Documentation, Project Acceptance b. Summary: The purpose of the Deploy phase is to complete the Administrator Training process, provide Go Live Support, and begin Transition activities to close the project. Post Go Live Support is technical assistance with the project team and issue resolution for the solution during the two week period after Go Live. Once this period has passed, the Project team will begin working on transition activities to the Customer, the CSM, and the Customer Technical Support Function. The Project closes upon the acceptance of the project and a brief survey to provide feedback about the experience. Commercial General Liability (CGL): Automobile Liability:
Appears in 1 contract
Sources: Professional Services
Deploy Phase. a. Key Activities: Administrator Training, Go Live Support, Transition to Customer Success Manager and Technical Support
a. b. Key Work Products: Project Documentation, Project Acceptance
b. c. Summary: The purpose of the Deploy phase is to complete the Administrator Admin Training process, provide Go Live Support, and begin Transition activities to close the project. Post Go Live Support is technical assistance with the project team and issue resolution for the solution during the two week period after Go Live. Once this period has passed, the Project team will begin working on transition activities to the Customer, the CSM, and the Customer Technical Support Function. The Project closes upon the acceptance of the project and a brief survey to provide feedback about the experience. Commercial General Liability (CGL): Automobile Liability:.
Appears in 1 contract
Sources: Memorandum of Understanding