Defects Under Normal Use and Service. If a defect or malfunction occurs in any Product while it is under normal use and service, Customer shall promptly notify ES&S, and ES&S shall use reasonable efforts to restore the Product to Normal Working Condition as soon as practicable. The services provided by ES&S pursuant to this Subsection 2(c)(i) are referred to herein as “Remedial Maintenance Services”. ES&S shall provide the Remedial Maintenance Services at its Depot; provided, however, that if Remedial Maintenance Services are required for 10 or more Products at any given time, Customer may elect to have them provided at its Designated Location; provided, further, that all Remedial Maintenance Services provided for central count equipment shall be provided at Customer’s Designated Location. Customer acknowledges that Product(s) identified on Schedule F1 as “depot repair only” may only be repaired at a Depot.
Appears in 2 contracts
Sources: Voter Tabulation System and Services Agreement, Voter Tabulation System and Services Agreement