Common use of Dear Xxx Clause in Contracts

Dear Xxx. During the 2004-2005 negotiations to renew the Collective Agreement, and the subsequent 2008 Collective Agreement negotiations, the parties mutually agreed that should a con- dition develop whereby it is determined by management that within a thirty (30) day period, a significant workforce reduc- tion is required, the Company will review the situation with the Union with a view to discussing the alternatives and reach- ing agreement on how the reduction can best be implemented to ensure a minimum impact on the employees involved. For clarity, a significant work-force adjustment would be limited to the indefinite layoffs of bargaining unit employees in ex- cess of 50% of any one classification in the Oshawa Call Cen- tre. This commitment to mitigate Employee disruption in the Oshawa Call Centre shall include voluntary severances. Should there be no agreement within 30 days of the commence- ment of these discussions, the Company will utilize layoff or other procedures as provided in the Collective Agreement. The Company indicated that although there are no immedi- ate plans past the 2nd Quarter of 2008 to alter the workforce, it is acknowledged that it is not possible to predict the future. Yours truly, Xxxxx Xxxxxx Vice-President, Human Resources & Labour Relations LETTER OF UNDERSTANDING # 3 July 19, 2011 Xx. Xxxxx Xxxxx, National Representative, Communications Energy & Paperworkers Union, 0000 Xxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxx, Xxxxxxx X0X 0X0 Re. Training Multi-Skilled Agents Dear Xxxxx: This letter shall confirm the Company’s commitment to continue to train and coach any remaining Customer Care agents who are not currently skilled in performing the mult- iskilled Customer Care position. Yours truly, Xxxxx XxXxxxx Director, Organizational Development LETTER OF UNDERSTANDING # 4 July 19, 2011 Xx. Xxxxx Xxxxx, National Representative, Communications Energy & Paperworkers Union, 0000 Xxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxx, Xxxxxxx X0X 0X0 Re. Continuous Part-Time Employees Dear Xxxxx: During the 2004 – 2005 negotiations to renew the Collect- ive Agreement, and the subsequent 2007 – 2008 Collective Agreement negotiations, the parties agreed to incorporate the Memorandum of Agreement regarding Continuous Part- Time Employees (CPT), dated December 3, 2002, into the Collective Agreement. In addition to specific reference to CPT’s in the Collective Agreement, the following terms con- tinue to apply:

Dear Xxx. During the 2004-2005 negotiations to renew the Collective Agreement, and the subsequent 2008 Collective Agreement negotiations, ,the parties mutually agreed that should a con- dition condi- tion develop whereby it is determined by management that within a thirty (30) day period, a significant workforce reduc- tion is required, the Company will review the situation with the Union with a view to discussing the alternatives and reach- ing agreement on how the reduction can best be implemented to ensure a minimum impact on the employees involved. For clarity, a significant work-force adjustment would be limited to the indefinite layoffs of bargaining unit employees in ex- cess of 50% of any one classification in the Oshawa Call Cen- tre. This commitment to mitigate Employee disruption in the Oshawa Call Centre shall include voluntary severances. Should there be no agreement within 30 days of the commence- ment of these discussions, the Company will utilize layoff or other procedures as provided in the Collective Agreement. The Company indicated that although there are no immedi- ate plans past the 2nd Quarter of 2008 to alter the workforce, it is acknowledged that it is not possible to predict the future. Yours truly, Xxxxx Xxxxxx Vice-President, Human Resources & Labour Relations LETTER OF UNDERSTANDING # 3 July 19, 2011 Xx. Xxxxx Xxxxx, National Representative, Communications Energy & Paperworkers Union, 0000 Xxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxx, Xxxxxxx X0X 0X0 Re. Training Multi-Skilled Agents Dear Xxxxx: This letter shall confirm the Company’s commitment to continue to train and coach any remaining Customer Care agents who are not currently skilled in performing the mult- iskilled multi- skilled Customer Care position. Yours truly, Xxxxx XxXxxxx Director, Organizational Development LETTER OF UNDERSTANDING # 4 July 19, 2011 Xx. Xxxxx Xxxxx, National Representative, Communications Energy & Paperworkers Union, 0000 Xxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxx, Xxxxxxx X0X 0X0 Re. Continuous Part-Time Employees Dear Xxxxx: During the 2004 – 2005 negotiations to renew the Collect- ive Agreement, and the subsequent 2007 – 2008 Collective Agreement negotiations, the parties agreed to incorporate incorpor- ate the Memorandum of Agreement regarding Continuous Part- Part-Time Employees (CPT), dated December 3, 2002, into the Collective Agreement. In addition to specific reference to CPT’s in the Collective Agreement, the following terms con- tinue continue to apply: