Customer Support Services. Vendor shall provide a trouble ticketing service that provides a ticket queue system with customizable queues. Messages sent to certain conventional addresses such as xxxx-xxxxxxxxx@xxxx.xxx and xxxx-xxxxxx@xxxx.xxx shall automatically enter the ticket system.
Appears in 2 contracts
Samples: Services Agreement, Services Agreement
Customer Support Services. Vendor shall provide a trouble ticketing service that provides a ticket queue system with customizable queues. Messages sent to certain conventional addresses addresses, such as xxxx-xxxxxxxxx@xxxx.xxx xxxx@xxx-xxxxxx.xxx and xxxx-xxxxxx@xxxx.xxx others, shall automatically enter the ticket system.
Appears in 1 contract
Samples: Services Agreement
Customer Support Services. Vendor shall provide a trouble ticketing service that provides a ticket queue system with customizable queues. Messages sent to certain conventional addresses such as xxxx-xxxxxxxxx@xxxx.xxx and xxxx-xxxxxx@xxxx.xxx ietf- xxxxxx@xxxx.xxx shall automatically enter the ticket system.
Appears in 1 contract
Samples: iaoc.ietf.org
