Customer Service Plan. 3.1 As soon as reasonably practicable on or after the Effective Date the parties shall co-operate to produce a Customer Service Plan and keep the information up to date during this Agreement. The Customer Service Plan shall contain current and up-to-date details of the points of contact within the Customer’s and BT’s organisations for security, service, health and safety and quality of work.
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Customer Service Plan. 3.1 As soon as reasonably practicable on or after the Effective Commencement Date the parties shall co-co- operate to produce a Customer Service Plan and keep the information up to date during this Agreement. The Customer Service Plan shall contain current and up-to-date details of the points of contact within the Customer’s and BT’s organisations for security, service, health and safety and quality of work.
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