Common use of CUSTOMER REMOVAL Clause in Contracts

CUSTOMER REMOVAL. If the Company is required to remove a driver from a route at the School District’s request, the Company agrees to discuss the matter with the School District as soon as practical to attempt to adjust or resolve the issue and will seek permission of the client to invite the Union to participate in such discussions. If the School District maintains its position on the removal of the driver, the Company will meet with the Union to discuss the status of the driver. The Union will be given a copy of the directive requiring the removal of the driver where appropriate. If the directive is not in writing, the Company will request the School District provide a written directive setting forth the reason for the removal. The Company will make every effort to place the employee in substantially equivalent work within the bargaining unit serviced by this Local Union or at another of the company’s locations for which the driver is qualified, either of which should be in the geographic area of the Local Union or in another mutually agreeable location. If the School District does not provide a directive requiring removal of an employee in writing, First Student will, in writing, provide the Union and the employee with a description of the directive. The Company shall not initiate or instigate employee removal or customer complaints with the district. The Company shall provide training to the employee in any area of deficiency articulated by the School District in order to assist the employee in correcting any actual or perceived performance problems.

Appears in 2 contracts

Samples: National Master First Student Agreement, National Master First Student Agreement

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CUSTOMER REMOVAL. If the Company is required to remove a driver from a route at the School District’s request, the Company agrees to discuss the matter with the School District as soon as practical to attempt to adjust or resolve the issue and will seek permission of the client to invite the Union to participate in such discussions. If the School District maintains its position on the removal of the driver, the Company will meet with the Union to discuss the status of the driver. The Union will be given a copy of the directive requiring the removal of the driver where appropriate. If the directive is not in writing, the Company will request the School District provide a written directive setting forth the reason for the removal. The Company will make every effort to place the employee in substantially equivalent work work, provided the reason is not for just cause to the Company, within the bargaining unit serviced by this Local Union or at another of the company’s locations for which the driver is qualified, either of which should be in the geographic area of the Local Union or in another mutually agreeable location. If the School District does not provide a directive requiring removal of an employee in writing, First Student the Employer will, in writing, provide the Union and the employee with a description of the directive. The Company shall not initiate or instigate employee removal or customer complaints with the district. The Company shall may provide additional training to the employee in any the area of deficiency articulated by the School District in order to assist the employee in correcting any actual or perceived performance problemsissues. If no job is available, the employee will be placed on layoff status with recall rights.

Appears in 2 contracts

Samples: Illinois Cooperative Agreement, Interim Agreement

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