Common use of Customer Billing Clause in Contracts

Customer Billing. All Customer billing shall be conducted by the Contractor. Customer rates will be established by the City based on the pricing stated in Exhibit B and Administrative Fee. Contractor portion of rates and fees shall remain unchanged during each Service Year unless otherwise approved by an amendment to this Agreement. Customer bills shall be on a quarterly schedule and shall be assessed in advance. Contractor shall charge all Service Opt-Out Customers the XS Cart service price and the Administrative Fee. All Customer bills shall include the following: • Applicable Collection Services rates as one line item (i.e. Recyclables Materials, Yard Trimmings and Bulky Items collections shall not be separate line items). • Separate itemization of any fees accrued by the Customer for overflow Solid Waste, contamination, Bulky Items collection and any other fees approved by the City. o The only charges allowed on Customer bills are those described in this Agreement. • Administrative Fee(s) may be itemized separately or included with the Collection Services price at the City’s discretion. If itemized, the City Representative will provide text to be included on bills. • Bills shall include text in Spanish providing Customers with directions for how to receive a Spanish translation of their Bill. During the Agreement Term, the Contractor will seek the capability to provide Customer bills in Spanish upon request.