Common use of Contractor Performance Requirements Clause in Contracts

Contractor Performance Requirements. Contractor shall: A. Provide personnel fully trained and experienced in the installation and repair of all types of flooring material. B. Provide and maintain a telephone answering system with twenty-four (24) hour, seven (7) day per week service capable of contacting and dispatching service personnel. C. Respond within two (2) hours for emergency service calls. D. Respond within three (3) calendar days for non-emergency service. E. Perform services during normal working hours, except when emergencies or special conditions require work to be performed off hours (after regular working hours, weekends or holidays). The Contractor shall coordinate all work with the County’s Project Manager. F. Perform all work under the direction of a trained supervisor who shall be responsible for the conduct and workmanship of the Contractor’s employees. The supervisor must read, speak and understand the English language. G. Protect County property from damage by its operations. All damage shall be repaired or replaced, at the option of the County, at Contractor’s expense within a reasonable time after notification of such damage. Repairs and/or replacements shall be equal to original in all respects. H. Documentation must be provided to authenticate that service was performed (signed service ticket/work order, before/after photographs, etc.) and must be included with the invoice for each service. I. Fully comply with the applicable federal, state and local laws and regulations. Perform all work in accordance with generally accepted industry practice for safe and efficient operation. J. Warranty all labor and materials used in this work for a period of one year after completion and acceptance by OCPW of the repairs/installation, as applicable. K. Protect County personnel, property and the public at all times. The Contractor shall take all necessary precautions to perform work in a safe and workmanlike manner. L. Ability to provide cleaning services by a certified, trained operator(s) for any or all types of flooring. M. Ability to provide cleaning specifications and protocols for the maintenance and upkeep of various types of existing flooring throughout County. N. Any single project over $25,000 shall require payment and performance bonds at 100% of the project amount for each bond.