CONTRACTING BODY SATISFACTION MONITORING. The Authority may from time to time undertake (or procure the undertaking of) a Contracting Body satisfaction survey ("Contracting Body Satisfaction Survey") the purpose of which shall include: assessing the level of satisfaction among Contracting Bodies with the supply of G-Cloud Services (including the way in which the said services are provided, performed and delivered) and, in particular, with the quality, efficiency and effectiveness of the supply of those services; monitoring the compliance by the Supplier with the terms of its Tender and of its Catalogue entries; and such other assessment as it may deem appropriate for monitoring Contracting Body satisfaction. The Authority shall be entitled to include the results of Contracting Body Satisfaction Surveys in the Catalogue of G-Cloud Services and any Other Contracting Body shall be entitled, but not obliged, to use those results to make decisions under or in relation to this Framework Agreement, the Call-Off Agreements and any other contract between the Contracting Body and the Supplier.
Appears in 6 contracts
Samples: Framework Agreement, Framework Agreement, Framework Agreement
CONTRACTING BODY SATISFACTION MONITORING. The Authority may from time to time undertake (or procure the undertaking of) a Contracting Body satisfaction survey ("Contracting Body Satisfaction Survey") the purpose of which shall include: assessing the level of satisfaction among Contracting Bodies with the supply of G-Cloud Available Services (including the way in which the said services Available Services are provided, performed and delivered) and, in particular, with the quality, efficiency and effectiveness of the supply of those servicesthe Ordered Services; monitoring the compliance by the Supplier with the terms of its Tender and of its Catalogue entriesthis Framework Agreement; and such other assessment as it may deem appropriate for monitoring Contracting Body satisfaction. The Authority shall be entitled to include the results of Contracting Body Satisfaction Surveys in the Catalogue of G-Cloud Services and any Other Contracting Body shall be entitled, but not obliged, to use those the results of the Contracting Body Satisfaction Survey to make decisions under or in relation to this Framework Agreement, the Call-Off Agreements and any other contract between the Contracting Body and the Supplier.
Appears in 2 contracts
Samples: Framework Agreement, Framework Agreement
CONTRACTING BODY SATISFACTION MONITORING. The Authority may from time to time undertake (or procure the undertaking of) a Contracting Body satisfaction survey ("Contracting Body Satisfaction Survey") the purpose of which shall include: assessing the level of satisfaction among Contracting Bodies with the supply of G-Cloud Services (including the way in which the said services are provided, performed and delivered) and, in particular, with the quality, efficiency and effectiveness of the supply of those services; monitoring the compliance by the Supplier with the terms of its Tender and of its Catalogue entries; and such other assessment as it may deem appropriate for monitoring Contracting Body satisfaction. The Authority shall be entitled to include the results of Contracting Body Satisfaction Surveys in the Catalogue of G-Cloud Services and any Other Contracting Body shall be entitled, but not obliged, to use those results to make decisions under or in relation to this Framework Agreement, the Call-Off Agreements and any other contract between the Contracting Body and the Supplier.
Appears in 1 contract
Samples: Framework Agreement
CONTRACTING BODY SATISFACTION MONITORING. The Authority may from time to time undertake (or procure the undertaking of) a Contracting Body satisfaction survey ("Contracting Body Satisfaction Survey") the purpose of which shall include: assessing the level of satisfaction among Contracting Bodies with the supply of G-Cloud Services (including the way in which the said services are provided, performed and delivered) and, in particular, with the quality, efficiency and effectiveness of the supply of those services; monitoring the compliance by the Supplier with the terms of its Tender and of its Catalogue entries; and such other assessment as it may deem appropriate for monitoring Contracting Body satisfaction. The Authority shall be entitled to include the results of Contracting Body Satisfaction Surveys in the Catalogue of G-Cloud Services and any Other Contracting Body shall be entitled, but not obliged, to use those results to make decisions under or in relation to this Framework Agreement, the Call-Off Agreements and any other contract between the Contracting Body and the Supplier.. 13. [NOT USED]
Appears in 1 contract
Samples: Framework Agreement