Continuous Improvement Plan. Productivity improvements will be measured using established methods.(Appendix A ) (a) The average hourly output will be measured monthly to provide trends. (b) Delivery performance will be measured, based on the Company’s policy. The expected performance to be 95% or higher on orders delivered in 48 hours. (c) Safety standards should strictly comply with the requirements of the NSW Department of Workplace Health and Safety regulations. Records of accidents and near misses are to be recorded and monitored to provide data on trends. A commitment to continuous improvements and reduced incidence of accidents is the goal. (d) The Workplace shall be maintained in a clean and tidy condition at all times. A regular routine of housekeeping is to be developed and checked by means of a list of areas monitored for compliance at regular intervals. (e) Multi-skilling of store persons to be sufficient to enable redistribution of tasks, in the event of employee absences. (f) KPI’s on their own will not be used to terminate employees. (g) The Consultative Committee will regularly monitor KPI’s.
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Sources: Enterprise Agreement, Enterprise Agreement