Continuity of Care for New Enrollees Receiving Services for an Acute or Serious Chronic Substance Related Treatment Sample Clauses

Continuity of Care for New Enrollees Receiving Services for an Acute or Serious Chronic Substance Related Treatment. Xxxxxx will make every effort to facilitate the Continuity of Care for new enrollees who are in treatment for an acute or serious chronic Substance Related Disorder counseling at the time of enrollment. Financial arrangements with providers that are not Xxxxxx providers are negotiated on a case by case basis. We will ask that the providers agree to accept reimbursement and contractual requirements that apply to Xxxxxx providers, including payment terms. If the provider does not agree to accept said reimbursement and contractual requirements, we are no required to continue that provider's services. Review procedures will be provided to all eligible enrollees upon request. Enrollees may contact Xxxxxx directly at l-800-321-2843 for assistance with continuity of care issues. Continuity of Care for new enrollees will be provided in general accordance with applicable "Transition Assistance for New Members" section in their Combined Evidence of Coverage and Disclosure Form booklet.
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