Common use of Complaints or disputes Clause in Contracts

Complaints or disputes. 4.4.1 We maintain a ‘Complaints Procedure’, which we publish on our website and which you agree contains the procedures that will govern any client complaints or disputes in connection with the performance of any services, you should contact us. To assist us in resolving your complaint or dispute quickly we recommend that you notify us of your complaint or dispute promptly and in writing, with full details of the relevant complaint or dispute. To assist us with investigating your complaint, you should keep your own records of the cause of your complaint and details of dates and times of specific contraventions in relation to your complaint.

Appears in 10 contracts

Samples: November 2022, Client Agreement, Client Agreement

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Complaints or disputes. 4.4.1 4.3.1 We maintain a ‘Complaints Procedure’, which we publish on our website and which you agree contains the procedures that will govern any client complaints or disputes in connection with the performance of any services, you should contact us. To assist us in resolving your complaint or dispute quickly we recommend that you notify us of your complaint or dispute promptly and in writing, with full details of the relevant complaint or dispute. To assist us with investigating your complaint, you should keep your own records of the cause of your complaint and details of dates and times of specific specific contraventions in relation to your complaint.. All complaints are to be addressed to the following email address:

Appears in 1 contract

Samples: fot.tradestars.com.br

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Complaints or disputes. 4.4.1 5.4.1 We maintain a ‘Complaints Procedure’, which we publish on our website and which you agree contains the procedures that will govern any client complaints or disputes in connection with the performance of any services, you should contact usservices provided to you. To assist us in resolving your complaint or dispute quickly we recommend that you notify us of your complaint or dispute promptly and in writing, with full details of the relevant complaint or dispute. To assist us with investigating your complaint, you should keep your own records of the cause of your complaint and details of dates and times of specific contraventions in relation to your complaint.

Appears in 1 contract

Samples: Client Agreement

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