Common use of Complaint settlement Clause in Contracts

Complaint settlement. The settlement of your complaints and the sending of the reply (via telephone, e-mail, fax, or mail, as appropriate) shall be performed within 15 days after their registration date. If your complaint cannot be settled within this term, GTS shall inform you within 30 days after registration about the phase of settlement. For technical complaints, the maximum response term is as specified within the Contract, but also depending on the actual reported situation.

Complaint settlement. The settlement of your complaints and the sending of the reply (via telephone, e-mail, fax, or mail, as appropriate) shall be performed within 15 days after their registration date. If your complaint cannot be settled within this term, GTS shall inform you within 30 days after registration about the phase of settlement. For technical complaints, the maximum response term is as specified within the Contract, but also depending on the actual reported situation.. Litigations