Common use of Complaint Resolution Clause in Contracts

Complaint Resolution. Participating Trade Professional is responsible for maintaining quality relationships with Qualifying Customers and will not hold the Program responsible for outstanding issues with Qualifying Customers as a result of their participation in the Program. Participating Trade Professional shall diligently resolve any Qualifying Customer complaints in a way that preserves Qualifying Customer satisfaction. Failure to resolve Qualifying Customer complaints may result in termination from participation in the Program.

Complaint Resolution. Participating Trade Professional is responsible for maintaining quality relationships with Qualifying Customers and will not hold the Program, Program Implementer, SDG&E or the CPUC responsible for outstanding issues with Qualifying Customers as a result of resulting from their participation in the Program. Participating Trade Professional shall diligently resolve any Qualifying Customer complaints in a way that preserves Qualifying Customer satisfaction. Failure to resolve Qualifying Customer complaints may result in termination from participation in the Program.