Complaint Investigation. (a) The ▇▇▇▇ shall within five (5) working days schedule a meeting with the complainant and obtain all relevant details from him/her concerning the allegation(s) of discrimination/harassment. The ▇▇▇▇ shall record and document all relevant details concerning the complaint. (b) Within fifteen (15) working days of such meeting, the ▇▇▇▇ shall ensure that a complete investigation of the complaint takes place. (c) On completion of the investigation and upon reviewing all the facts the ▇▇▇▇ shall determine the appropriate course of action to be taken, and he/she shall communicate in writing within ten (10) working days his/her decision to the complainant which shall include a copy of the report and will outline the conclusion(s) drawn, decision(s) reached and action(s) which shall be taken concerning the disposition of the complaint. A copy of all written communication shall be forwarded to the Executive Director, Human Resources. (d) Where the ▇▇▇▇ does not have jurisdictional authority over the respondent, the ▇▇▇▇ shall involve the appropriate administrative or academic line manager in the investigation.
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Sources: Collective Agreement, Collective Agreement, Collective Agreement