Common use of COMMITMENT TO QUALITY Clause in Contracts

COMMITMENT TO QUALITY. The Company is committed to making customer satisfaction our first priority. To do this, we will strive to understand fully our customers’ needs and expectations so we can meet or exceed them. To ensure our customers’ total satisfaction, each employee will be provided the opportunity and has the individual commitment to participate in the improvement of our services. Such opportunities for involvement in this process will occur from daily applications of quality principles on the job starting with basic quality skills, tool and teamwork. We are all responsible to each other for assuring that we provide quality service to our customers and that we enhance our competitive position. All practices and procedures will support this policy. Our commitment to total quality and the improvement of customer satisfaction is not an end objective, but is a never-ending journey to ensure success. Customer loyalty is our greatest source of employment security.

COMMITMENT TO QUALITY. The Company is committed to making customer satisfaction our first priority. To do this, we will strive to understand fully our customers’ needs and expectations so we can meet or exceed them. To ensure our customers’ total satisfaction, each employee will be provided the opportunity and has the individual commitment to participate in the improvement of our services. Such opportunities for involvement in this process will occur from daily applications of quality principles on the job starting with basic quality skills, tool and teamwork. We are all responsible to each other for assuring that we provide quality service to our customers and that we enhance our competitive position. All practices and procedures will support this policy. Our commitment to total quality and the improvement of customer satisfaction is not an end objective, but is a never-never- ending journey to ensure success. Customer loyalty is our greatest source of employment security.