COMMITMENT TO QUALITY Clause Samples

COMMITMENT TO QUALITY. 55 ------------- SECTION 16.02 QUALITY IMPROVEMENT COMMITTEE...................................................................55 ------------- SECTION 16.03 QUALITY IMPROVEMENT PLAN (QIP)..................................................................55 -------------

COMMITMENT TO QUALITY. The Authority agrees that it will provide the highest quality, interactive and engaging learning opportunities and assessments that are suited to students' individual needs who take all or part of their educational program through Distributed Learning.

COMMITMENT TO QUALITY. The Company is committed to making customer satisfaction our first priority. To do this, we will strive to understand fully our customers’ needs and expectations so we can meet or exceed them. To ensure our customers’ total satisfaction, each employee will be provided the opportunity and has the individual commitment to participate in the improvement of our services. Such opportunities for involvement in this process will occur from daily applications of quality principles on the job starting with basic quality skills, tool and teamwork. We are all responsible to each other for assuring that we provide quality service to our customers and that we enhance our competitive position. All practices and procedures will support this policy. Our commitment to total quality and the improvement of customer satisfaction is not an end objective, but is a never-ending journey to ensure success. Customer loyalty is our greatest source of employment security.

COMMITMENT TO QUALITY. The following information comes from the January 2023 Semi-Annual Quality Outcomes Report unless otherwise stated. DHHR continues with phased implementation of both QA (backward-facing) and CQI (forward-facing) processes. • A key piece of QA, the baseline Wraparound Fidelity Report, was issued during the current cycle, and revealed that critical standards in the NWI model were not being adhered to. • DHHR followed through on prior recommendations to dig deeper into current data sources, such as the RMHTF population data, which has revealed that much work still needs to be done to ensure that only children who require residential treatment are in residential treatment, and only for as long as it is needed. • Indicators for all relevant services have been established and included in the CQI Plan and further detailed in the Key Performance Indicators Working Document. The SME will look for full execution of the established CQI Plan and documentation of key indicators to include data collection, analysis and application. Overall, quality is managed through the following processes: • The OQA and the committees—both standing and (as-needed) PIP teams; • Contracts with providers and vendors (e.g., Kepro, which undertakes the QIA) to collect data and contracts with two universities to conduct evaluations; • Data collection and the data store, which synthesizes the data from these sources to form the backbone to the QAPI data dashboard and reporting, which are then fed back into reports; • Internal and external reporting through dashboards, and periodic and ad hoc reports; • Responsiveness to data quality issues; and • Utilization of data to track compliance and promote sustainability by identifying critical needs. Documentation is regularly updated to reflect the data sources, indicators, and reports that are being planned and implemented. OQA and committee structure. This is outlined in the January 2023 Semi-Annual Quality Outcomes Report, unless otherwise stated. • The OQA provides the structure for coordinating data-related tasks that span multiple bureaus and services and takes responsibility for the semi-annual report (Year 4 Imp Plan). • Standing “Quality Committees” for each service, consisting of all bureau and program teams, meet on a regular quarterly schedule and make data and service recommendations towards removing silos and encouraging accountability and transparency. For example, the January 2023 Semi-Annual Quality Outcomes Report noted that an Oct...

COMMITMENT TO QUALITY. 16.1 Consumers must know they can consistently trust our product and that quality is the basis under which our product is marketed. Therefore all employees are expected to engage in initiatives that ensure the quality of our product and continually improve our capability to deliver products to the standards required by our consumers. 16.2 In order to achieve this goal the parties agree to promote quality by committing to: 16.2.1 Follow standard work procedures and instructions 16.2.2 Participate in programs to reduce scrap, rework and finished goods loss 16.2.3 Accept responsibility for ensuring the quality of their own work including the completion of process control requirements accurately and as required 16.2.4 Regularly consult, review and communicate the company’s GMP rules and actions in relation to other quality initiatives 16.2.5 Be responsible for complying with the company’s GMP rules and ensuring that appropriate housekeeping is undertaken in their work area 16.3 The parties recognise the importance of employee hygiene and the wearing of protective clothing. Uniforms are provided in accordance with company procedures to ensure our hygiene standards remain high. It is agreed that the uniforms will be kept in good order and worn in the correct manner. 16.4 Smoking is not permitted within the company’s buildings except in designated smoking areas. All employees shall abide by the company smoking policy as revised from time to time. 16.5 All employees are required to keep themselves and their work place in a clean and hygienic condition and immediately report any quality or contamination problem to Production Facilitator or Manager. 16.6 The company shall assist any employee wishing to give up smoking by providing counseling, support and information. 16.7 An employee who breaches the site’s GMP rules / dress code, shall be subject to the disciplinary procedures. 16.8 The GMP rules / dress code is as published and may be revised from time to time.

COMMITMENT TO QUALITY. GE and Supplier acknowledge that they are each committed to achieving a PPM for Wire Harnesses of [*]. In connection therewith, each of GE and Supplier will use its respective best efforts in the design and manufacture of Wire Harnesses to achieve a PPM of [*]. During the term of this Contract, the parties shall jointly conduct semi-annual quality meetings at which time they will jointly develop an action plan to achieve a PPM of [*]. Such action plan will describe the methodology by which a PPM of [*] will be achieved. The methodology will include, among other things redesigns of Wire Harnesses, use of new techniques and technologies, and use of new suppliers of raw materials and components. In addition, as of the Effective Date, the Supplier and GE will, as promptly as practicable take all necessary steps to qualify the Supplier as a supplier of wire for the manufacture of Wire Harnesses. Further, from time to time upon the reasonable request of the Supplier, GE shall take all necessary steps to qualify additional suppliers for raw materials and components used by Supplier in the manufacture of Wire Harnesses.

COMMITMENT TO QUALITY. 12.1 The Employees and Company acknowledge that company profitability, job security and the company’s ability to pay high wage rates depend directly on the quality of the Company’s product, meeting time and cost budgets, and the competitiveness of its pricing. 12.2 The parties commit themselves to increase the quality of work so as to maintain and increase the quality of the Company’s product and identify any opportunities to increase the efficiency of the Company’s manufacturing processes. This will be achieved by: 12.2.1 management reviewing its manufacturing processes and management to identify areas for improvement and reduction of wasted time, materials and work; 12.2.2 supervisors ensuring that all production employees are aware of the standards required, that the necessary information and resources are provided to enable production to proceed efficiently and on time, and monitoring production to ensure that standards are met at all times and take immediate corrective action if they are not (including arranging additional training where appropriate); and 12.2.3 production employees taking all necessary care to ensure that their work is produced to at least the required standard at all times without rework and with minimum waste. 12.2.4 management and all employees working in accordance with the requirements of customers’ quality management systems and the Company’s Quality Assurance system. 12.2.5 all parties remembering that if our product is not made to the best possible quality at the time and cost that the customer demands, then the customers will go elsewhere- and we are all out of work.

COMMITMENT TO QUALITY. 6.6.1 Consumers must know they can consistently trust our product and that quality is the basis under which our product is marketed. Therefore all employees are expected to engage in initiatives that ensure the quality of our product and continually improve our capability to deliver products to the standards required by our consumers. 6.6.2 In order to achieve this goal the parties agree to promote quality by committing to: 6.6.3 Follow standard work procedures and instructions