Common use of Commitment to Excellence Clause in Contracts

Commitment to Excellence. a) Grand Circle strives to provide an excellent travel experience for our passengers, measured by our Tour Member reports and passenger letters. Should the Vendor not meet a minimum of 80% Excellence, as measured by these reports or should Grand Circle determine it its reasonable discretion that the Vendor and its services have failed to meet Grand Circle’s minimum quality standards, Grand Circle will advise quality of these issues in writing to the Vendor and will require a response within 48 hours of notification as to the actions that the Vendor will take to rectify the situation. Should the Vendor continue to not meet the minimimum standard of Excellence after such notice or should Grand Circle reasonably determine after such notice that the Vendor has continued to fail to meet Grand Circle’s minimum quality standards, Grand Circle reserves the right to terminate this Agreement, without further notice or penalties. Grand Circle may also terminate this Agreement without penalties in the event of a material breach of this Agreement by the Vendor. b) In the event that this Agreement is terminated, pursuant to Section 6(a), the parties shall immediately thereafter reconcile all amounts due each other taking into account deposits or advance payments (if any) made by Grand Circle to the Vendor in respect of services not provided as of the date of the notice of cancellation. No cancellation penalties shall apply in connection with a termination pursuant to this Section 6, even if such termination is within 30 days of a scheduled service commencement date.

Commitment to Excellence. a) Grand Circle strives to provide an excellent travel experience for our passengers, measured by our Tour Member reports and passenger letters. Should the Vendor not meet a minimum of 80% Excellence, as measured by these reports or should Grand Circle determine it its reasonable discretion that the Vendor and its services have failed to meet Grand Circle’s minimum quality standards, Grand Circle will advise quality of these issues in writing to the Vendor and will require a response within 48 hours of notification as to the actions that the Vendor will take to rectify the situation. Should the Vendor continue to not meet the minimimum standard of Excellence after such notice or should Grand Circle reasonably determine after such notice that the Vendor has continued to fail to meet Grand Circle’s 's minimum quality standards, Grand Circle reserves the right to terminate this Agreement, without further notice or penalties. Grand Circle may also terminate this Agreement without penalties in the event of a material breach of this Agreement by the Vendor. b) In the event that this Agreement is terminated, pursuant to Section 6(a), the parties shall immediately thereafter reconcile all amounts due each other taking into account deposits or advance payments (if any) made by Grand Circle to the Vendor in respect of services not provided as of the date of the notice of cancellation. No cancellation penalties shall apply in connection with a termination pursuant to this Section 6, even if such termination is within 30 days of a scheduled service commencement date.