Alternative Dispute Resolution (ADR). If You qualify as a “consumer” and You are not satisfied with the way We resolved Your complaint, You can submit Your complaint to the Dutch Financial Services Complaints Institute (Klachteninstituut Financiële Dienstverlening, KiFid). The address of KiFid is: Vivid NL is affiliated with the KiFId under the connection number 400.000493. ▇▇▇▇▇ NL accepts KiFid's advice in relation to Your complaint as binding. In addition, the European Commission offers the possibility for alternative dispute resolution for disputes between consumers and companies throughout the European Union (Online Dispute Resolution). You can find the Online Dispute Resolution portal at ▇▇▇▇▇://▇▇.▇▇▇▇▇▇.▇▇/consumers/odr/main/index.cfm?event=main.home.chooseLanguage.
Appears in 3 contracts
Sources: Client Agreement, Client Agreement, Client Agreement
Alternative Dispute Resolution (ADR). If You qualify as a “consumer” and You are not satisfied with the way We resolved Your complaint, You can submit Your complaint to the Dutch Financial Services Complaints Institute (Klachteninstituut Financiële Dienstverlening, KiFid). The address contact information of KiFid is: Vivid NL is affiliated with the KiFId under the connection number 400.000493. ▇▇▇▇▇ NL accepts KiFid's advice in relation to Your complaint as binding. In addition, the European Commission offers the possibility for alternative dispute resolution for disputes between consumers and companies throughout the European Union (Online Dispute Resolution). You can find the Online Dispute Resolution portal at ▇▇▇▇▇://▇▇.▇▇▇▇▇▇.▇▇/consumers/odr/main/index.cfm?event=main.home.chooseLanguage.
Appears in 1 contract
Sources: Client Agreement