Common use of Agent Training Clause in Contracts

Agent Training. a. IBM new hire classroom training shall include two days of pre-process training and process training as mentioned below: • Customer Service and Telesales : 4 weeks • Ticketing : 3 weeks b. Agent training will include classroom, hands-on, and computer-based training.

Agent Training. a. a) IBM new hire classroom training shall include “two days of pre-process training training” and process training Process Training as mentioned below: • Customer Service and Telesales : 4 weeks • Ticketing : 3 weeks b. Agent training will include classroom, hands-on, and computer-based training.follows: