Adhere to the FL. [DS]-approved MDR SLA which provides information on MDR objectives, resources, availability, response times, resolution times, and issue criticality levels.
Appears in 8 contracts
Samples: Insight Public Sector, Agency Term Contract, Agency Term Contract
Adhere to the FL. [DS]-approved MDR SLA which provides information on MDR objectives, resources, availability, response times, resolution times, and issue criticality levels. SentinelOne Response: Acknowledged and agreed.
Appears in 1 contract
Samples: Insight Public Sector