Common use of ADDITIONAL SCOPE REQUIREMENTS Clause in Contracts

ADDITIONAL SCOPE REQUIREMENTS. The County will provide all printed material needed to tag carts. The County will provide route maps in electronic format to the Consultant and coordinate with the Collection Contractor(s). All data collected is the property of Orange County and shall not be shared or sold to a third party. Other duties within the scope of the contract may be required based on the needs of the County. The Consultant’s work schedule may be altered or revised based on the needs of the County. The Consultant shall provide the reports and deliverables to Division as described in herein. Working hours may be revised based on the needs of the Division. a. The Consultant shall assist the Division with the field education and enforcement of the recycling program guidelines. Staff shall inspect the curbside recycling carts of a designated route(s) in unincorporated Orange County. The schedule, duration, and specific approach shall be developed on a Delivery Order basis. b. The Consultant shall provide personnel and equipment, including transportation, as to assist the Division with education and enforcement of the recycling program guidelines. c. The Consultant shall complete a pre-determined portion of one or more recycling routes each day between 6 a.m. and 12 p.m. to observe which addresses have recycle carts curbside, inspect contents of curbside carts, fill out and attach a tag corresponding to the level of contamination, and leave educational material. d. The Consultant shall be responsible for transportation of all field staff to and from the work area. e. The Consultant shall provide answers to residents when asked questions regarding recycling. Carts that are tagged for contamination more than a specified number of times shall be turned around and pushed away from the curb. Photographs shall be taken of the contents of all carts turned around for non-collection. f. The Consultant shall record data for each address using handheld electronic devices (for input into an excel spreadsheet, or similar) which includes for each address if a cart was set out, the type of tag left on carts, if a cart was turned for non-collection, and the type of contamination observed. g. Each collection day during the cart inspection process, the Consultant shall complete observation and tagging of recycle carts at a specified number of households per day for up to five days a week beginning at 6 am and until 12 pm. The same addresses must be visited every week for up to eight consecutive weeks. Work days may include any holidays excluding Thanksgiving Day and Christmas Day. If cart inspection occurs on a week containing Thanksgiving Day or Christmas Day, the field crew must work on the following Saturday. h. The Consultant shall provide quality control for all aspects of the services rendered under the contract. Quality control includes ride-alongs and in-office coaching. i. The Consultant shall ensure that the inspection and tagging of carts, downloading of photographs, data input, and completion of weekly and final reports are accomplished in a timely and efficient manner. j. The Consultant shall designate a Supervisor for field work performed each day and a Team Leader for each group of employees assigned to different collection routes. The Supervisor and Team Leader shall be provided with cell phones (or other means of communication acceptable to the County). The Consultant shall advise the Division daily of the contact names and contact information for the assigned Supervisor and Team Leader(s). k. The Consultant shall communicate weekly with a representative of the County concerning critical issues which include coordination with the area Collection Contractor and program modifications. l. The Consultant shall submit a report summarizing its field activities, results, and data analysis in a format suitable to the County. The data and analysis report shall be submitted on a monthly basis and shall include the following: 1. Number of addresses observed by week, route, and phase 2. Number of carts set-out for collection by week, route, and phase 3. Participation rate by week, route, and phase 4. Number of carts tagged for contamination by week, route, and phase 5. Number of carts tagged for being acceptable by week, route, and phase 6. Number of carts turned around for non-collection by week, route, and phase 7. Type and quantity of customer interactions in the field 8. Totals of each type of contamination observed by week, route, and phase 9. Staff worked (by name), hours each worked and commuting

Appears in 1 contract

Sources: Consulting Agreement

ADDITIONAL SCOPE REQUIREMENTS. The County will provide all printed material needed to tag carts. The County will provide route maps in electronic format to the Consultant and coordinate with the Collection Contractor(s). All data collected is the property of Orange County and shall not be shared or sold to a third party. Other duties within the scope of the contract may be required based on the needs of the County. The Consultant’s work schedule may be altered or revised based on the needs of the County. The Consultant shall provide the reports and deliverables to Division as described in herein. Working hours may be revised based on the needs of the Division. a. The Consultant shall assist the Division with the field education and enforcement of the recycling program guidelines. Staff shall inspect the curbside recycling carts of a designated route(s) in unincorporated Orange County. The schedule, duration, and specific approach shall be developed on a Delivery Order basis. b. The Consultant shall provide personnel and equipment, including transportation, as to assist the Division with education and enforcement of the recycling program guidelines. c. The Consultant shall complete a pre-determined portion of one or more recycling routes each day between 6 a.m. and 12 p.m. to observe which addresses have recycle carts curbside, inspect contents of curbside carts, fill out and attach a tag corresponding to the level of contamination, and leave educational material. d. The Consultant shall be responsible for transportation of all field staff to and from the work area. e. The Consultant shall provide answers to residents when asked questions regarding recycling. Carts that are tagged for contamination more than a specified number of times shall be turned around and pushed away from the curb. Photographs shall be taken of the contents of all carts turned around for non-collection. f. The Consultant shall record data for each address using handheld electronic devices (for input into an excel spreadsheet, or similar) which includes for each address if a cart was set out, the type of tag left on carts, if a cart was turned for non-collection, and the type of contamination observed. g. Each collection day during the cart inspection process, the Consultant shall complete observation and tagging of recycle carts at a specified number of households per day for up to five days a week beginning at 6 am and until 12 pm. The same addresses must be visited every week for up to eight consecutive weeks. Work days may include any holidays excluding Thanksgiving Day and Christmas Day. If cart inspection occurs on a week containing Thanksgiving Day or Christmas Day, the field crew must work on the following Saturday. h. The Consultant shall provide quality control for all aspects of the services rendered under the contract. Quality control includes ride-ride- alongs and in-office coaching. i. The Consultant shall ensure that the inspection and tagging of carts, downloading of photographs, data input, and completion of weekly and final reports are accomplished in a timely and efficient manner. j. The Consultant shall designate a Supervisor for field work performed each day and a Team Leader for each group of employees assigned to different collection routes. The Supervisor and Team Leader shall be provided with cell phones (or other means of communication acceptable to the County). The Consultant shall advise the Division daily of the contact names and contact information for the assigned Supervisor and Team Leader(s). k. The Consultant shall communicate weekly with a representative of the County concerning critical issues which include coordination with the area Collection Contractor and program modifications. l. The Consultant shall submit a report summarizing its field activities, results, and data analysis in a format suitable to the County. The data and analysis report shall be submitted on a monthly basis and shall include the following: 1. Number of addresses observed by week, route, and phase 2. Number of carts set-out for collection by week, route, and phase 3. Participation rate by week, route, and phase 4. Number of carts tagged for contamination by week, route, and phase 5. Number of carts tagged for being acceptable by week, route, and phase 6. Number of carts turned around for non-collection by week, route, and phase 7. Type and quantity of customer interactions in the field 8. Totals of each type of contamination observed by week, route, and phase 9. Staff worked (by name), hours each worked and commuting

Appears in 1 contract

Sources: Consulting Agreement