Common use of Additional Pricing Clause in Contracts

Additional Pricing. In addition to the costs specifically set forth above, Service Receiver shall also pay commercially reasonable business travel expenses relating to the Services. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Location Low Medium High USA $ 75 $ 100 $ ▇▇▇ ▇▇▇▇▇▇ $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 Non-Critical Remedy ticket assignment on Weekdays during Business hours 3 Hrs. Ticket will be picked-up or assigned to one of the team members within 3 hrs. Critical Remedy ticket assignment on Weekdays during Business hours 1 Hr. Ticket will be picked-up or assigned to one of the team members within 1 hr. Non-Critical Remedy ticket assignment on Weekdays during off-hours Next Business Day Ticket will be picked-up or assigned to one of the team members on Next Business Day Critical Remedy ticket assignment on Weekdays during off-hours 2 Hr. Ticket will be picked-up or assigned to one of the team members within 2 hr. Non-Critical Remedy ticket assignment on Weekends and Holidays Next Business Day Ticket will be picked-up or assigned to one of the team members on Next Business Day Critical Remedy ticket assignment on Weekends and Holidays 2 Hr. Ticket will be picked-up or assigned to one of the team members within 2 hr. Note: