Access Code. You will need an Access Code (Log-in Identification and a Password) to access TSB's Online Banking. Your initial Log-in Identification will be your Account number and your TSB PIN number. You will be required to change your Log-in Identification and password after your initial login to a new Log-in Identification and Password. You may change your Password at any time. Passwords must be 7 to 17 characters in length with at least one number and one letter. You authorize us to follow any instructions entered through Online Banking using your Access Code. Your access to Online Banking will be blocked in the event your Access Code is entered incorrectly on five (5) consecutive login attempts. After the five failed attempts, please call TSB at 1-800-582- 2265. The Security Challenge Information is information only known to you that allows bank personnel to verify your identity. This information was requested at the time you originally registered for Online Banking and will be used to verify your authenticity as the person to whom information may be given. Access to Online Banking will also be blocked if you do not login to Online Banking in a 90-day period. To re-establish access you will need to use the First Time Login button labeled "First Time User." Do not give out your account information, Password, or Log-in Identification; Do not leave your PC unattended while you are in the Bank's Online Banking Site; Never leave your account information within the range of others; Do not send privileged account information (account number, Password, Social Security Number, etc.) in any public or general email system. Do not us common names for passwords that others may be able to guess such as your birth date, mother's maiden name, or Social Security number. Passwords must be 7 to 17 characters in length with at least one number and one letter.
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Sources: Online Banking Electronic Service Agreement, Online Banking Electronic Service Agreement