UCD definition
Examples of UCD in a sentence
Requests submitted to UCD after one hundred eighty (180) days of receipt of the initial Adverse Benefit Determination will not be considered.
To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us, UCD or with Provider services.
Cosmetic in nature as determined by UCD (for example but not limited to, bleaching, veneer facings, personalization or characterization of crowns, bridges and/or dentures).
UCD will forward all pertinent information for Expedited External Appeal requests to the IRO so the review may be completed within seventy-two (72) hours of receipt.
If a Member wants to register a Complaint or file a formal written Grievance about Us, UCD or a Provider, please refer to the procedures below.
To File a Formal Grievance A Grievance is a written expression of dissatisfaction with Us, UCD or with Provider services.
For written Expedited Appeals, fax ▇-▇▇▇-▇▇▇-▇▇▇▇ or mail to UCD.
UCD will provide the Member, upon request and free of charge, reasonable access to, and copies of, all documents, records, and other information relevant to the Adverse Benefit Determination.
UCD will make a decision no later than seventy-two (72) hours of receipt of an Expedited Appeal.
UCD will attempt to resolve Your Complaint at the time of the call.