Sub-Tower definition

Sub-Tower as used in this Section, means, with respect to each Tower, the sub-towers as set forth below: Servers, Storage, and Cloud ¡ Monitoring and management of servers (physical, virtual, private cloud) ¡ Monitoring and management of storage (SAN storage, monthly backup) Data Center ¡ Houston and Austin Data Centers ¡ Remote Data Centers ¡ Disaster Recovery and Business Continuity Managed Network ¡ Monitoring and management of network data devices (routers, switches, WAPs, firewalls) ¡ Monitoring and management of network voice devices (PBXs, voice gateways, voicemail systems, IP phones) ¡ Contact Center Support ¡ Partner Connectivity Services ¡ Telecom Expense Management Managed Security ¡ Security Operations Center services ¡ IDS / IPS monitoring, management ¡ Vulnerability Management, Threat Analytics & Intelligence services ¡ Policy compliance management ¡ Digital investigative services Identify & Access Mgt. ¡ End user account access management and administration ¡ Device and system account access management and administration ¡ Enterprise Directory and Active Directory Service Desk ¡ Level 1 support in English, French, Latin American Spanish, Mandarin Chinese, Korean, Latin American Portuguese, and Japanese ¡ SPOC for all HPI Contacts End User Computing ¡ On-site end user device management and support via dedicated technicians ¡ Sharepoint ¡ Email, Messaging and Chat ¡ Remote end user device management and support ¡ O365 Wrapper Services ¡ Depot services and Walk-In Centers Cross Functional ¡ Release, Change, Incident, Problem, Configuration, Service, Project & Demand Management ¡ Asset Management and Procurement ¡ Compliance Support Enterprise Print ¡ Enterprise Print Infrastructure Management ¡ Enterprise Document Management and Document Database Design Application Operations and Support ¡ L2 Support Functions, including Incident and Problem Management for 655 in-scope Applications ¡ Application operations and support for 933 in-scope Applications ¡ SAP Deep Level Support (L3-L4) ¡ SAP Database Support Application Development ¡ GSCS SAP applications ¡ GSCS Non-SAP applications ¡ CSS applications Application Maintenance ¡ GSCS SAP applications ¡ GSCS Non-SAP applications ¡ CSS applications
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Sub-Tower has the meaning set forth in Section 29.7 of the Agreement.
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Sub-Tower means each group of Services forming the entirety of a Statement of Work;
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Examples of Sub-Tower in a sentence

  • Where HPI may terminate this Agreement in part, HPI may terminate a Tower, Sub-Tower or multiple Towers or Sub-Towers.

  • The Benchmarker shall compare the Charges [*] under this Agreement for the Services of the Sub-Tower being benchmarked to the costs [*] being incurred in a representative sample of IT operations for other entities (the “Benchmarked Representative Sample”).

  • Company shall have the right during the Term, [*] to benchmark the Charges and quality for the Services of one or more of the Sub-Towers, provided that benchmarking of Charges for each Sub-Tower cannot be undertaken more than [*] during the Term.

  • Benchmarking Means, for a Sub-Tower, a comparison of the quality and Charges for the Services of that Sub-Tower against the quality and prices of well-managed suppliers performing services similar to the Services of the Sub-Tower being evaluated to determine whether Company is receiving from Supplier pricing and levels of service that are competitive with market rates, prices and service levels, given the nature, volume, and type of Services of that Sub-Tower provided by Supplier hereunder.

  • Means the monthly fee for the provision of the Services associated with a specific Tower or Sub-Tower at the number of Resource Units included within the Resource Baseline for the applicable month.

  • While Supplier may vary the actual sourcing of the supply of Services, the table below will not be amended except in accordance with the schedule defined in Section 5.1. The FES by Sub-Tower for the US/Global Agreement are set forth in Attachment 4-G.

Related to Sub-Tower

  • snippet means a legally binding agreement (made pursuant to the provisions of this Framework Agreement) for the provision of the Services made between a Contracting Body and the Supplier comprising of an Order Form and the Call-Off Terms;","size":74,"snippetLinks":[{"key":"legally-binding-agreement","type":"clause","offset":[8,33]},{"key":"the-provisions-of-this","type":"clause","offset":[52,74]},{"key":"framework- agreement","type":"definition","offset":[75,94]},{"key":"the-provision-of-the-services","type":"clause","offset":[100,129]},{"key":"contracting-body","type":"definition","offset":[145,161]},{"key":"the-supplier","type":"clause","offset":[166,178]},{"key":"order-form","type":"clause","offset":[196,206]},{"key":"off-terms","type":"clause","offset":

  • Delaware LLC means any limited liability company organized or formed under the laws of the State of Delaware.

  • Gateway means the BT electronic gateway, used for all ordering or fault reporting as described in the relevant section of the Handbook;

  • VCSE means a non-governmental organisation that is value- driven and which principally reinvests its surpluses to further social, environmental or cultural objectives;

  • AT&T LOUISIANA means the AT&T owned ILEC doing business in Louisiana.