Severity Two Error definition
Examples of Severity Two Error in a sentence
A Severity Two Error means (i) the production system is functioning with limited capabilities, or (ii) is unstable with periodic interruptions, or (iii) mission critical Product, while not being affected, has experienced system interruptions.(c) Severity 3 Errors: Company may include an Update in the next Maintenance Release.
If an Error is classified as a Severity One Error or a Severity Two Error, Optum will initiate work on developing a resolution such as a fix or workaround consisting of sufficient programming and/or operating instructions (“Error Correction”) and will use its commercially reasonable efforts to complete the Error Correction promptly after such Error is reported.
When Customer provides a written report of a potential Error to Optum, Optum will classify such Error as a Severity One Error, Severity Two Error, Severity Three Error, Severity Four Error or as not an Error, and will respond and begin taking actions to correct such Error, as set forth below.
A Severity Two Error means (i) the Company system is functioning with limited capabilities, or (ii) is unstable with periodic interruptions, or (iii) mission critical feature, while not being affected, has experienced system interruptions.