Performance summary definition
Performance summary. (Briefly summarize employee’s performance appraisal period).
Performance summary sheet: This shall include brief details of the Scheme Performance e.g.: (annual figures)
Performance summary means a summary prepared by the Board under subsection (5A)”.
More Definitions of Performance summary
Performance summary sheet: This shall include brief details of the Scheme Performance e.g.: (annual figures) Population Served Amount of water produced; m3/year Amount of water sold; m3/year Amount billed; kshs/year Amount collected; kshs/year Total O+M cost kshs/year Personnel emolument kshs/year Chemical costs kshs/year (alum, Chlorine, soda ash) Energy costs kshs/year Number of Total connections Number of connections with meters Definition of Service Area [insert map or description] Definition of specific sub-areas [insert map or description for each area] 50 Water Services Regulatory Board – Service Provision Agreement for Category I [insert any specific prov sions and services] The Service Providers in cooperation with the Licensee shall establish a timetable for the achieve- ment of the following Service Level Indicators. This time schedule shall be Signed by the service provider and the Licensee and will become part of the SPA. A verification of progress and an up- date of the time schedule whenever tariff adjustments are discussed is compulsory. Guidelines on required Minimum Service Levels The following Service Indicators (SI) have therefore, been selected by the Regulatory Board to measure the service level of the provision of water and sewerages services.
Performance summary means a summary prepared by the Board under 10
Performance summary means only the Performance Summary schedule, Attribution of Wholesale Current Costs, Attribution of Wholesale Current Cost Mean Capital Employed and Adjusted Financial Performance Schedule (if relevant),
Performance summary is defined in SECTION 12.6(E).
Performance summary means a summary prepared by the Board under 40
Performance summary sheet: This shall include brief details of the Scheme Performance e.g.: (annual figures) Population in service area, No Population Served, No Amount of water produced; M3/year Amount of water sold; M3/year Amount of water lost, M3/year Amount of water lost, % (Non-Revenue Water) Amount billed; KShs/year Amount collected; KShs/year Total O+M cost; KShs/year Personnel emolument; KShs/year Chemical costs; KShs/year (alum, chlorine, soda ash) Energy costs; KShs/year Total number of water connections, No Number of water connections with meters, No Population in service area, No Population Served, No Type of treatment (description) Waste water treatment capacity, M3/day Total no. of sewer connections, no Total amount billed, Kshs/year SI 1 Coverage of the Service Area - Water SI b Coverage of the Service Area - Sewerage Densely populated areas >90% good, acceptable 80-90%, not acceptable <80% Low density areas >80% good, 70-80% acceptable, <70% for water and sanitation Increase the percentage of population with adequate drinking water (connected, public distribution network) and sewer services or sanitation (connection and individual installations) by between 3.5-5% annually depending on current coverage. SI 2 Drinking Water Quality and Effluent Quality Number of test within norm/total number of tests carried out: >95% good, 90-95% acceptable, <90% unacceptable. Total number of test carried out/number of tests planned according to guidelines and standards >95% good, 90-95% acceptable, <90% unacceptable. SI 3 Service Hours (water quantity) Large and medium towns (>100,000 Population) 20-24 h good, 16-20 h acceptable, <16 h unacceptable Smaller towns >16 h good, 12-16 h acceptable, <12 h unacceptable Opening hours of public distribution system 12 hours/day, 7days a week. Pay station and offices 45 h weekly SI 4 Billing for Services Number of billed Customers/total number of connections: 100% good, 90 -100% acceptable, <90% unacceptable. Number of estimated bills Minimum of one bill per month for all Customers, with minimum of meter read once in 2 months. Maximum period for payment after bill delivery is 2 weeks. Service Indicator Benchmarks Other indicator Increase % of metered connections by at least 10% annually. Accounts receivable less than or equal to two (2) months of monthly billing SI 5 Client Contacts Response time on billing contacts, written complaint 5 working days. Response time on demand for meter and meter testing 10 working days. Response time on p...