Helpdesk Response definition

Helpdesk Response means a resolution of an enquiry or proposed follow up action and estimated timeline of resolution of an enquiry;
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Examples of Helpdesk Response in a sentence

  • Helpdesk Response SLAs are provided during periods of normal operations and are exempt during periods of Force Majeure as defined in the Master Agreement.

  • Helpdesk Response SLAs are the Service Levels that LightEdge maintains for response to Service Requests.

  • Any SLA Credits due for Helpdesk Response SLAs are applied to Monthly Recurring Charges for the affected service(s).

  • The Support Helpdesk Response Time is defined as the time from when the customer enters the request into the XXXXXX ticketing system or from when XXXXXX receives an email from the customer to the time when XXXXXX replies and starts working on the request.

  • Monitoring distance education: A brief to support decision-making in Bangladesh and other low- and lower-middle income countries (EdTech Hub Helpdesk Response No. 30).

  • Approach on the underlying infrastructure / software licenses for implementation of Dr. NTRVS application with respect to what will be upgraded / replaced along with the rationale (2) 73Proposed Operations and Maintenance Services Methodology andTools15 A Helpdesk Response will be evaluated on:i.

  • Wood Products awards funding for business and workforce development projects that support healthy resilient forests and the people and ecosystems that depend on them.

  • A Review of Open Education Resources (EdTech Hub Helpdesk Response No. 20).

  • The result is a more consistent and clearer vision for understanding each team member's functions, as well as helping to identify root cause in deficiencies that may affect performance.

  • Approach on the underlying infrastructure / software licenses for implementation of Dr. NTRVS application with respect to what will be upgraded / replaced along with the rationale (2) 73Proposed Operations and Maintenance Services Methodology andTools5 A Helpdesk Response will be evaluated on:i.

Related to Helpdesk Response

  • PQQ Response means the response submitted by the Supplier to the pre-qualification questionnaire issued by the Authority on 06/03/2012;

  • Initial Response means the first contact by a Support Representative after the incident has been logged and a ticket generated. This may include an automated email response depending on when the incident is first communicated.

  • Remedial response means a measure to stop and correct prohibited conduct, prevent prohibited conduct from recurring, and protect, support, and intervene on behalf of a student who is the target or victim of prohibited conduct.

  • Emergency response as used in RCW 38.52.430 means a public

  • Emergency medical responder or “EMR” means an individual who has successfully completed a course of study based on the United States Department of Transportation’s Emergency Medical Responder Instructional Guidelines (January 2009), has passed the psychomotor and cognitive examinations for the EMR, and is currently certified by the department as an EMR.

  • Solicitation Response means Contractor’s full and complete response (including any Attachments and addenda) to the Solicitation, which is incorporated by reference for all purposes in its entirety.

  • Emergency Response Plan means the plan constituting the set of procedures developed by the Owner for dealing with an Incident which may impact on the Network or Connecting Infrastructure, including all actions to be taken to minimise or alleviate any threat or danger to any person or property:

  • Lowest Cost Response means the response required or allowed under Environmental Laws that addresses the condition present at the lowest cost (considered as a whole taking into consideration any material negative impact such response may have on the operations of the relevant assets and any potential material additional costs or liabilities that may likely arise a result of such response) as compared to any other response that is consistent with Environmental Laws.

  • Emergency Response Agency is a governmental entity authorized to respond to requests from the public to meet emergencies.

  • Designated crisis responder means a mental health

  • Emergency responder means an individual who is required to possess a license, certificate, permit, or other official recognition for his or her expertise in a particular field or area of knowledge and whose assistance is utilized or is desirable during an emergency. Emergency responder includes, but is not limited to, emergency medical services personnel; physicians; nurses; mental health, veterinary, or other public health practitioners; emergency management personnel; public works personnel; and firefighters, including firefighters trained in the areas of hazardous materials, specialized rescue, extrication, water rescue, or other specialized area. Emergency responder does not include law enforcement officers or other law enforcement personnel.

  • Biological safety cabinet means a containment unit suitable for the preparation of low to moderate risk agents where there is a need for protection of the product, personnel, and environment, according to National Sanitation Foundation (NSF) Standard 49.

  • Emergency Load Response Program means the program by which Curtailment Service Providers may be compensated by PJM for Demand Resources that will reduce load when dispatched by PJM during emergency conditions, and is described in Operating Agreement, Schedule 1, section 8 and the parallel provisions of Tariff, Attachment K-Appendix, section 8. Energy Efficiency Resource: “Energy Efficiency Resource” shall have the meaning specified in the PJM Reliability Assurance Agreement. Energy Market Opportunity Cost:

  • Customer Responsibilities means the responsibilities of the Customer set out in Call Off Schedule 4 (Implementation Plan) and any other responsibilities of the Customer in the Call Off Order Form or agreed in writing between the Parties from time to time in connection with this Call Off Contract;

  • Non-responsive means failure to furnish complete information in a given format and manner required as per the tender documents or non-submission of tender offer in given Forms / Pro forma or not following procedure mentioned in this tender or any of required details or documents is missing or not clear or not submitted in the prescribed format or non submission of tender fee on EMD.

  • Financial responsibility means the ability to respond in damages for liability thereafter incurred

  • Official responsibility means administrative or operating authority, whether intermediate or final, to initiate, approve, disapprove or otherwise affect a procurement transaction, or any claim resulting therefrom.

  • Department of Health and Human Services means the Department of Health and Human Services

  • First responder means an emergency medical care provider, a registered nurse staffing an authorized service program under Iowa Code section 147A.12, a physician assistant staffing an authorized service program under Iowa Code section 147A.13, a fire fighter, or a peace officer as defined in Iowa Code section 801.4 who is trained and authorized to administer an opioid antagonist.

  • Mobile crisis outreach team means a crisis intervention service for minors or families of minors experiencing behavioral health or psychiatric emergencies.

  • Spatial Planning and Land Use Management Act means the Spatial Planning and Land Use Management Act, 2013 (Act 16 of 2013);

  • Corporate Social Responsibility means Corporate Social Responsibility (CSR) as defined in Section 135 of the Companies Act, 2013 and Companies Corporate Social Responsibility Policy) Rules, 2014;

  • Proof of financial responsibility means proof of ability to respond in damages for liability, on account of accidents occurring after the effective date of the proof, arising out of the ownership, maintenance, or use of a motor vehicle, in the amount of twenty-five thousand dollars because of bodily injury to or death of one person in any one accident, and, subject to the limit for one person, in the amount of fifty thousand dollars because of bodily injury to or death of two or more persons in any one accident, and in the amount of twenty-five thousand dollars because of injury to or destruction of property of others in any one accident.

  • Past Response Costs means all costs, including, but not limited to, direct and indirect costs, that the United States paid at or in connection with the Site through [insert date of most recent cost summary], plus Interest on all such costs through such date.]

  • Health and Human Services Commission or “HHSC” means the administrative agency established under Chapter 531, Texas Government Code, or its designee.

  • Institutional Responsibilities means an Investigator’s professional responsibilities on behalf of the Institution, including activities such as research, teaching, clinical or other professional practice, academic activities, scholarly events, institutional committee memberships, and service on panels such as Institutional Review Boards or Data and Safety Monitoring Boards.