Help Desk Services definition
Help Desk Services has the meaning set out in Section 4.3 of Schedule 4 [Services Protocols and Specifications];
Help Desk Services means the services and requirements described in this Appendix 4D.
Help Desk Services means all necessary activities to assist the users to effectively and efficiently use the Subscription Services. Support will be negotiated with the successful Proposer, but is anticipated to include the support described in Exhibit B, Service Level Agreements.
Examples of Help Desk Services in a sentence
Customer shall make instructional materials containing contact information for the Help Desk Services available to Users via commercially reasonable means; iii.
Upon request, the Contractor shall describe the system to be used in providing Help Desk Services to Authorized Users.
Such Help Desk Services, subject to the existence of a Force Majeure Event: i.
You will be given a telephone number for the Help Desk Services, which will be available during regular support hours in the county in which Verifone’s support staff are located.
Vendor shall provide Help Desk Services for reporting errors and malfunctions and trouble shooting problems.
More Definitions of Help Desk Services
Help Desk Services means the Services provided by IBM pursuant to Schedule A-3.
Help Desk Services means the technical service solution implemented to help Customers resolve troubleshooting issues connected with CMT Software usage.
Help Desk Services has the meaning set out in Schedule 4 [Services Protocols and Specifications]; “Highest Compliant Bid Price” has the meaning set out in Schedule 9 [Compensation on Termination]; “High Service Failure” has the meaning set out in Schedule 8 [Payments];
Help Desk Services means the “live attendant” Services designed to answer a User’s call, create a Service Ticket, triage the stated issue using priority levels, and troubleshooting the problem or assign the correct resource, as appropriate in each situation.
Help Desk Services means the services and requirements described in this Appendix.
Help Desk Services has the meaning set out in Appendix 4F [Help Desk Services];
Help Desk Services means a telephone, e-mail, and website support service available to Users of the Software to: