End User Support Terms definition

End User Support Terms means Sandvine’s then-current terms and conditions which can be found at ▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/legal and applicable to the tier of Support and Maintenance Services specified in Sandvine’s quotation.
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End User Support Terms means Supplier’s then-current terms and conditions which can be found at www.applogicnetworks.com/legal and applicable to the tier of Support and Maintenance Services specified in Supplier’s quotation.
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End User Support Terms means AppLogic Networks then-current terms and conditions which can be found at www.applogicnetworks.com/legal and applicable to the Support and Maintenance Services specified in AppLogic Networks quotation.
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Examples of End User Support Terms in a sentence

  • Once two (2) years passes from the General Availability of a Supported Release, the Supported Release will automatically be end of life software and, notwithstanding any Support and Maintenance Services agreements that may be in place, Sandvine’s only Support and Maintenance Services obligations on end of life Software is to provide reasonable efforts on Severity 1 – Critical (as defined in Sandvine’s End User Support Terms) system restoration issues.


More Definitions of End User Support Terms

End User Support Terms means AppLogic Networks then-current terms and conditions which can be found at ▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/legal and applicable to the tier of Support and Maintenance Services specified in a AppLogic Networks Quotation.
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End User Support Terms means Sandvine’s then-current terms and conditions which can be found at www.sandvine.com/legal and applicable to the Support and Maintenance Services specified in Sandvine’s quotation.
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Related to End User Support Terms

  • Support Terms means the detailed description of the applicable Support Services as specified at ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/corp/legal/.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Agreement (SLA) means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.