Dropped Call definition
Dropped Call means a call abandoned by the caller before speaking to a Customer Service Representative within the first sixty (60) seconds in the queue.
Dropped Call means a call which is established and assigned a traffic channel but dropped prior to the deliberate completion by the user due to network problems;
Dropped Call means a call that is terminated unexpectedly as a result of technical reasons;
Examples of Dropped Call in a sentence
Abandoned or Dropped Call means a Call or other type of contact that is terminated by the person originating the contact before any conversation happens.
The compliance value for the Dropped Call Ratio must be less than or equal to 2%.
Dropped Call Ratio= C ×100% NT − NF C is the total of Dropped Calls by causes beyond the intentional termination of the end user.
More Definitions of Dropped Call
Dropped Call means a call which is established and assigned a traffic