Customer Interaction definition

Customer Interaction an interaction through the medium of voice, e-channels or traditional mail with the Client’s end user i.e. the Customer.
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Examples of Customer Interaction in a sentence

  • Customer Contacts include designated support contact, authorized support contact, key user, application administrator or system administrators whose roles within specific Cloud Services are authorized to contact or access the Customer Interaction Center, SAP Support Advisory Services and Mission Critical Support services.

  • In cases where remote help is possible, specialists from the BMW Customer Interaction Center will contact and support you quickly and professionally helping you to stay mobile.

  • Parents who are unable to access the HMRC website or are experiencing difficulties completing the application should call the HMRC Customer Interaction Centre on 0300 123 4097 who will provide support using information supplied by the applicant over the phone.

  • The CISCO Customer Interaction Suite Software may only be used internally to Integrator’s or End User’s organization and may not be used as a component of a service offering to third parties; additionally, Integrators may distribute this Software to Service Providers or End Users via a Sublicense under the terms and conditions of the Agreement to which this Exhibit is attached.

  • By way of clarifying example, if an SI representative fails to resolve a customer issue during an Inbound Call Interaction, has a subsequent Outbound Call Interaction with the same customer and resolves the issue with an Email Interaction, then the SI shall only be entitled to the Customer Interaction Fee for the Inbound Call Interaction, and the SI shall not be entitled to any fees for the subsequent Outbound Call Interaction or Email Interaction.

  • In consideration of the SI's provision of the Customer Call Center Services (including any extensions to the same pursuant to Section 21.1.7 (Extended Customer Service Support)), the SI shall be paid on a monthly basis the Monthly Call Center Fixed Fee and the Monthly Customer Interaction Fee (collectively, the "Monthly Call Center Fees") as further set out in this Section 11.2 (SI Consideration for Customer Call Center Services).

  • To request an Escalated Situation, Company shall contact a Customer Interaction Center of SAP (contact data can be found at ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇.▇▇▇/supportcenters).

  • The "Monthly Customer Interaction Fee" shall consist of the per-Customer Interaction Fee included in the Price Schedule, calculated based on the number of Customer Interactions that take place in an applicable calendar month.

  • Distributors can reach the Customer Interaction Center at 1-800-422-8811, Monday through Friday, 8:30am – 7:00pm ET, or via email at ▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇.

  • For non-shift employees working in administrative support or supervisory positions in the Customer Interaction Centres, the normal hours of work shall be eight hours per day from to with a thirty (30) minute unpaid meal break or to with a one (1) hour unpaid meal break (as selected by the employee once selected, the employee will provide one (1) month’s notice to change to the other meal break), Monday through Friday, resulting in a forty (40) hour work week.

Related to Customer Interaction

  • User Interface means the interface for the Hosted Services designed to allow individual human users to access and use the Hosted Services.

  • User Interface(s) means any technologies that

  • Synchronous interaction means a real-time interaction between a patient and a health care provider for telehealth located at a distant site.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Customer Data means any content, materials, data and information that Authorized Users enter into the production system of a Cloud Service or that Customer derives from its use of and stores in the Cloud Service (e.g. Customer-specific reports). Customer Data and its derivatives will not include SAP’s Confidential Information.