Customer Demarcation definition

Customer Demarcation is defined as the location where Customer plugs into the Towerstream Equipment and is generally located in the Customer equipment room. Towerstream will have use of existing AC power. Towerstream shall operate and maintain the Towerstream Network in accordance with the following service level requirements.
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Examples of Customer Demarcation in a sentence

  • Customer Demarcation is defined as the location where Customer plugs into the NEXTERA equipment and is generally located in the Customer equipment room.

  • NEXTERA's Wireless and WiMax Customer standard installation includes antenna and radios, non-penetrating antenna mount, up to 250 feet of standard cable weather-sealed and run from the antenna to the Customer Demarcation, service turn-up and testing.

  • The Licensee shall investigate all Customer service complaints, and shall notify the City if the complaint is caused by a defect of the Fiber System upstream from the Customer Demarcation Point when such defect does not reside in infrastructure for which the Licensee is responsible to maintain.

  • Customer Demarcation Point:The physical location at which Provider terminates its equipment and makes the Services available for use by Effective Date:The date this Agreement and/or Amendments become binding and enforceable is upon execution by both authorized representatives of the Parties as evidenced by the signatures and date on the Agreement below and any subsequent Amendment.

  • Towerstream will measure latency using a standard 64 ping to each Customer Demarcation from a monitoring server connected at the core router at the peering point with Customer.

  • Latency is defined as the average roundtrip network delay, measured every 5 minutes during a calendar month, to adequately determine a consistent average monthly performance level for latency for each Customer Demarcation.

  • A determination that a Customer Demarcation is Down may be made by, among other things, (i) Customer’s or Towerstream’s direct monitoring of the Towerstream Network, (ii) an email alert or SNMP trap from Towerstream’s monitoring system, or (iii) a communication between the Customer’s NOC and Towerstream’s.

  • Customer Standard Installation includes antenna and radios, non-penetrating sled or J-bar antenna mount, up to 200 feet of standard cable weather-sealed run from the antenna to the Customer Demarcation, service turn-up and testing and up to 4 hours of labor.

  • Packet loss per Customer Demarcation is calculated as 100% less the percentage of packets that are lost in a day.

  • If the daily packet loss at a Customer Demarcation is less than the Packet Loss Standard for any day during the Term, then Towerstream shall provide Customer with a fee credit on Customer’s next monthly invoice that is equal to the prorated charges of one day of the monthly Service Fee for each Customer Demarcation not achieving the Packet Loss Standard (“Packet Loss Credit”).

Related to Customer Demarcation

  • Customer Equipment means hardware, software, systems, cabling and facilities provided by you and used in conjunction with the Equipment that we supply to you in order to receive the Services;

  • END USER CUSTOMER LOCATION means the physical location of the premises where an End User makes use of the telecommunications services.

  • Custom Local Area Signaling Service Features (CLASS) means certain call-management service features that are currently available from SBC-13STATE’s local networks. These could include: Automatic Call Back; Automatic Recall; Call Trace; Caller Identification and related blocking features; Calling Number Delivery; Customer Originated Trace; Distinctive Ringing/Call Waiting; Selective Call Forward; and Selective Call Rejection.

  • Demarcation Point The Demarcation Point shall have the meaning set forth in 47 Digital Subscriber Line Access Multiplexer (DSLAM): Equipment that links End User xDSL connections to a single packet switch, typically ATM or IP. Direct Trunked Transport (DTT): A DS1 or DS3 interoffice facility that connects the CenturyLink Serving Wire Center of the CLEC’s Local Interconnection Entrance Facility or Collocation to the terminating CenturyLink Tandem or End Office used exclusively for the transmission and routing of Telephone Exchange Service and Exchange Access.

  • Customer Content means any content that is uploaded onto the Services by Customer or otherwise used on or in connection with the Software.