Customer Care Support definition

Customer Care Support means the support provided by Agents in assisting AT&T Customers or their representatives with Customer Orders or requests for information or support through AT&T Customer contact by Agents including, but not limited to (a) supporting Contacts and (b) Manual Transaction Processing.
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Customer Care Support means the ZRS Help Desk available to Customers.
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Customer Care Support means the WIV Help Desk available to Customers.
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Examples of Customer Care Support in a sentence

  • Please make sure to address your letter to the attention of the Manager of Customer Care Support.

  • The Parties agree to work in good faith to review and discuss the distribution of Supplier’s resources performing Customer Care Support under this Order.

  • Any applicable Appliance warranty is described in the BlueCat Customer Care Support Handbook.

  • A feature of the Customer Care Support program includes ImageSoft providing Customer with access to support through the Web.

  • Customer Care Support is an optional support package that is offered to select Customers.

  • AT&T shall pay Supplier for Customer Care Support and Manual Transaction Processing as follows: The Parties shall mutually agree if Manual Transaction Processing or Customer Care Support for a given program (or element of a program) shall be invoiced either on (a) an “FTE Pricing” basis or (b) a fixed fee per Transaction, Inbound Call, Outbound Call or Chat, as applicable, “Transaction Price” (or “Transaction Pricing”) basis.

  • An employee at a salary level of a JL1 in the Customer Care team, in line with clause 35, can express an interest for a development opportunity as a Customer Care Support Leader role to be responsible for supporting, mentoring and supervising of a work team.

  • AT&T shall have access to such recordings, in accordance with processes mutually agreed upon by the Parties, for purposes off monitoring and evaluation of Customer Care Support quality.

  • We’ll engage other highly skilled individuals -- those best suited to your particular issue -- to supplement the work of the Customer Care Support Engineer to quickly unearth and resolve the problem.

  • Subject to the terms of this Order, Supplier’s Services for Customer Care Support will adhere to AT&T’s approved Methods and Procedures (M&P).

Related to Customer Care Support

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • END USER CUSTOMER LOCATION means the physical location of the premises where an End User makes use of the telecommunications services.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • service supplier means any person that supplies a service;