Cloud Services Environment definition
Examples of Cloud Services Environment in a sentence
We and Our licensor Genesys reserve the right to suspend the Genesys Cloud Services, or portion thereof, or reject or cancel the transmission of any information through the Genesys Cloud Service based upon (i) Our or Genesys’ reasonable belief that Your use of the Genesys Cloud Services is in violation of Laws, (ii) Your failure to pay amounts when due, or (iii) an imminent compromise to the security or integrity of the Genesys Cloud Services Environment.
Cloud Services Environment: The Genesys-controlled infrastructure, including equipment, servers and software, within Data Centers used to provide the Genesys Cloud Services.
Subscriber is provided a right to: (i) use the Software within the Prevalent Cloud Services Environment in accordance with the scope and term of the Agreement as specified below, which is offered as a Service; and (ii) produce reports for Subscriber’s internal use.
Data Center: a data center where We house the Cloud Services Environment.
However, Customer acknowledges that R2S and A3S are hosted in an environment separate from the Cloud Services Environment, and thus are subject to a separate security program managed by Genesys’ Professional Services team.
Genesys users can only access the Cloud Services Environment from Genesys- managed endpoints.
Genesys will assess all critical vulnerabilities to the Cloud Services Environment using industry standard CVSS and CVE scores or other similar approach for access/vector complexity, authentication, impact, integrity, and availability.
Genesys employee accounts to the Cloud Services Environment are reviewed at least every 60 days.
Genesys will employ effective logical separation controls based on Industry Standards to ensure that Customer Data is logically separated from other customer data within the Cloud Services Environment.
The goal of the incident response will be to restore the confidentiality, integrity, and availability of the Cloud Services Environment, and to establish root causes and remediation steps.