Call Answer definition

Call Answer. The act of answering E9-1-1 calls, determining the type of ERA required and directing the E9-1-1 call to that ERA.
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Examples of Call Answer in a sentence

  • Call Answer Rate Each month at least 98% of calls will be answered during applicable hours.

  • Call Answer Rate Each quarter at least 98% of calls will be answered during applicable hours.

  • Covered California Performance Standards below: Call Answer Timeliness Expectation: 80% of calls answered 30 seconds.

  • Call Answer Rates are based on the percentage of all calls during the period that they are answered by PFPC and not abandoned.

  • Call Answer Time T1-T2 Means the interval of time from when the phone begins to ring until the Ambulance Communications Centre answers.

  • The Supplier shall provide a managed service through the provision of a dedicated Contract manager where required on matters relating to: Availability; Latency; Incident Fix Times; Help Desk Call Answer; Participation in multi‐supplier intervention; Problem Management; and ▇▇▇▇▇, ▇▇▇▇▇, Staff Threat Detection Effectiveness.

  • Call Answer Rate as Measured * 97% 97% - 98% **98% by PFPC Call Monitoring System ---------------------------------------------------------------------------------------------------------------------------- 3.

  • Call Answer Rate as * 97% 97% - 98% ** 98% Measured by PFPC Call Monitoring System -------------------------------------------------------------------------------------------------------- 3.

  • C9.01 Notwithstanding the provisions of section 2.04 of the Collective Agreement, a Call Answer Agent will retain their Regular full-time or Regular part-time category of employment.

  • Covered California Performance Standards below: Call Answer Timeliness for Covered California Expectation: 80% of calls answered 30 seconds.

Related to Call Answer

  • Retraction Notice has the meaning set forth in Section 11.01(c).

  • Call Right The right of the holder thereof (or any successor), as named in the applicable Supplement, to purchase Certificates from the Holders thereof or to purchase Underlying Securities from the Trust.

  • Retraction Call Right has the meaning ascribed thereto in the Exchangeable Share Provisions.

  • Retraction Date means the second last business day of a month.

  • call-out /”claim” means each separate request for service or benefit for cover under any section of this RAC Breakdown Cover;