Common use of Xxxxxxxxxx County, MD Customers Clause in Contracts

Xxxxxxxxxx County, MD Customers. Under its franchise with Xxxxxxxxxx County, MD, Comcast has the following rebate policy: In the event of an Internet Service Interruption (loss of cable modem service) Comcast shall repair the Service Interruption as soon as possible. This obligation is satisfied if Comcast offers Customer the next available repair appointment within the 24-hour period following the Service Interruption, or at Customer’s request, to a mutually convenient later time for the repair call, and successfully repairs the Service Interruption during the agreed upon appointment. If the Service Interruption is not repaired at the time of the scheduled appointment, Customer will receive a prorated credit for each 24- hour period, or segment thereof, that the Service Interruption continues beyond the scheduled repair call. Customer may contact Comcast at (000) 000-0000. ARTICLE 15B: ADDITIONAL TERMS APPLICABLE TO BASIC WI-FI SERVICE (INCLUDING WI-FI HOTSPOT SERVICE) AND ENHANCED WI-FI SERVICE In addition to Articles 1 through 13, Articles 14A and 15A above, Article 15B is specifically applicable to Private Wi-Fi (“Private Wi- Fi Service”), Public Wi-Fi service (including Hot Spot Service, “Public Wi-Fi Service”)(collectively “Basic Wi-Fi Service”), and Enhanced Wi-Fi service (collectively with Basic Wi-Fi Service, “Wi-Fi Services”) offered by Comcast:

Xxxxxxxxxx County, MD Customers. Under its franchise with Xxxxxxxxxx County, MD, Comcast has the following rebate policy: In the event of an Internet Service Interruption (loss of cable modem service) Comcast shall repair the Service Interruption as soon as possible. This obligation is satisfied if Comcast offers Customer the next available repair appointment within the 24-hour period following the Service Interruption, or at Customer’s request, to a mutually convenient later time for the repair call, and successfully repairs the Service Interruption during the agreed upon appointment. If the Service Interruption is not repaired at the time of the scheduled appointment, Customer will receive a prorated credit for each 24- hour period, or segment thereof, that the Service Interruption continues beyond the scheduled repair call. Customer may contact Comcast at (000) 000-0000. ARTICLE 15B: ADDITIONAL TERMS APPLICABLE TO BASIC WI-FI SERVICE (INCLUDING WI-FI HOTSPOT SERVICE) AND ENHANCED WI-FI SERVICE In addition to Articles 1 through 13, Articles 14A and 15A above, Article 15B is specifically applicable to Private Wi-Fi (“Private Wi- Fi Service”), Public Wi-Fi service (including Hot Spot Service, “Public Wi-Fi Service”)(collectively “Basic Wi-Fi Service”), and Enhanced Wi-Fi service (collectively with Basic Wi-Fi Service, “Wi-Wi- Fi Services”) offered by Comcast:

Xxxxxxxxxx County, MD Customers. Under its franchise with Xxxxxxxxxx County, MD, Comcast has the following rebate policy: In the event of an Internet Service Interruption (loss of cable modem service) Comcast shall repair the Service Interruption as soon as possible. This obligation is satisfied if Comcast offers Customer the next available repair appointment within the 24-hour period following the Service Interruption, or at Customer’s request, to a mutually convenient later time for the repair call, and successfully repairs the Service Interruption during the agreed upon appointment. If the Service Interruption is not repaired at the time of the scheduled appointment, Customer will receive a prorated credit for each 24- 24-hour period, or segment thereof, that the Service Interruption continues beyond the scheduled repair call. Customer may contact Comcast at (000301) 000-0000424- 4400. ARTICLE 15B: ADDITIONAL TERMS APPLICABLE TO BASIC WI-FI SERVICE (INCLUDING WI-FI HOTSPOT SERVICE) AND ENHANCED WI-FI SERVICE In addition to Articles 1 through 13, Articles 14A and 15A above, Article 15B is specifically applicable to Private Wi-Fi (“Private Wi- Fi Service”), Public Wi-Fi service (including Hot Spot Service, “Public Wi-Fi Service”)(collectively “Basic Wi-Fi Service”), and Enhanced Wi-Fi service (collectively with Basic Wi-Fi Service, “Wi-Wi- Fi Services”) offered by Comcast: