Common use of Written Complaint Clause in Contracts

Written Complaint. The employee may make a written complaint to the first level of manager not involved in the complaint. The written complaint must include the following information: • The name(s) of the people involved, including the name of the Complainant (anonymous complaints will not be investigated); • The specific actions alleged to constitute bullying and harassment, discrimination, sexual harassment or misuse of managerial/supervisory authority; • The dates of these specific actions; • Names of witnesses; • An explanation of why the actions complained of constitute bullying and harassment, discrimination, sexual harassment or misuse of manager/supervisory authority; • An outline of the steps which have been taken to resolve the matter: and; • The remedy sought. Where a written complaint is filed, the excluded manager will review the written complaint and provide a copy to their People Services Consultant to determine how the complaint will be addressed. Once next steps have been determined, they will be communicated to the Complainant as soon as possible, but in no circumstance longer than 14 days. During this 14 day period, the Employer may take steps to resolve the complaint and, where appropriate, may refer the matter for investigation, which will be completed without unreasonable delay.