Working Times. Times are calculated on a standard working day and a standard working week. A working day will consist on no more than 7.5 hours, within the times of 8:00am to 6:30pm, UK time; a working week is Monday to Friday inclusive, excluding all UK Bank Holidays (Normal Working Hours). Should time be incurred that exceeds 7.5 hours in any day then it will be accounted for on a pro-rata basis for that day. Work carried out outside of these times will be subject to the following: Outside of Normal Working Hours (Monday to Friday) 1.5 Saturdays 1.5 Sundays 2.0 Bank Holidays 2.0
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Sources: Service Level Agreement (Sla)
Working Times. Times are calculated on a standard working day and a standard working week. A working day will consist on of no more than 7.5 hours, within the times of 8:00am to 6:30pm, UK time; a working week is Monday to Friday inclusive, excluding all UK Bank Holidays (Normal Working Hours)Holidays. Should time be incurred that exceeds exceed 7.5 hours in any day then it will be accounted for on a pro-rata basis for that day. Work Should work be required to be carried out outside of these times in order to accommodate the Client’s requirements that are as a result of anything beyond Insource Teams’s control then Insource Teams will be subject to levy the followingfollowing charges for the work: Outside of Normal Working Hours a normal working hours (Monday to Friday) 1.5 Saturdays 1.5 Sundays 2.0 Bank Holidays 2.0
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