View Customer Record Clause Samples
View Customer Record. Within ten (10) days of RCA approval of this Agreement, ACS will provide a process for AFS to obtain customer data. For information requests, ACS agrees to provide the data within one (1) business day using this process. ACS will provide data for a maximum of five (5) accounts or fifty (50) lines per day. If requests exceed five (5) accounts or fifty (50) lines per day, AFS and ACS shall negotiate the return dates.
View Customer Record. A valid request from LEVEL 3 will consist of a customer account number, working telephone number or circuit ID, along with an indicator that LEVEL 3 has met the requirements outlined in the previous section for the release of customer data. ACS-ANC will return, at a minimum, the following information to the extent it is available in any systems at ACS-ANC:
a. Customer Billing Information (names and addresses, customer type, service class)
b. Working telephone numbers and service names/addresses
c. Serving Office and Wire Center
d. Directory and 411 listing information, including current yellow page classification headings on record.
e. LIDB information
f. Services and Features provisioned
g. Current LD PIC information
h. All configurations in place for LOD (Line Overflow to Directory Number), CFW (Call Forward), and RCF (Remote Call Forward)
i. All Directory Number ▇▇▇▇ information, including assigned numbers and the sequence in the ▇▇▇▇ string
j. Indicate whether the telephone number or circuits listed have a Pending Order against them
k. Following is the information to be provided for electronic customer records.
View Customer Record. ACS-ANC will provide an electronic interface for LEVEL 3 to obtain customer data. For information requests that cannot be provided through the electronic interface, ACS-ANC agrees to provide the data within one (1) business day using an alternate data gathering process. ACS-ANC will provide data via the alternate process for a maximum of five (5) accounts or 50 lines per day. If requests requiring alternate processes exceed five (5) accounts or 50 lines per day ACS-ANC and LEVEL 3 shall negotiate the return dates.
View Customer Record. Within ten (10) days ofRCA approval of this Agreement, ACS will provide a process for TALD to obtain customer data. For information requests, ACS agrees to provide the data within one (1) business day using this process. ACS will provide data for a maximum of five (5) accounts or fifty (50) lines per day. Ifrequests exceed five (5) accounts or fifty (50) lines per day, TALD and ACS shall negotiate the return dates.
