Variable Enhancements Work Stream. (a) How does Respondent propose selecting resources for a Variable Enhancement Project? Does Respondent propose using Annual Support or Service Request resources for Project work? If so, how will Respondent ensure continuity of operations for Annual Support and Service Requests? If not, how will Respondent select and train Project resources in a timely manner? (b) How will the Respondent ensure that Service Requests and Variable Enhancement Projects do not overlap and Respondent is not charging the State for the same work under both work streams? (c) How does Respondent propose to manage prioritization and pipeline for Project requests? How does Respondent propose addressing a requested Project that Contractor does not have capacity for? (d) Provide up to two (2) representative resumes of the experience and skillsets of a typical Respondent Project Manager (see Statement of Work roles and responsibilities). Note that resumes must be from Personnel members that could potentially be assigned to this Contract.
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