User Complaints Sample Clauses

User Complaints. Provider will be responsible for receiving, handling, and resolving all User complaints about the Product, including complaints regarding service level agreements, performance, outages, response times, features and function of the Product, and any other User satisfaction issues for the Products. Provider shall respond to all User complaints and other inquiries in a timely manner.
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User Complaints. Sprint has a regulatory obligation to track and respond to certain User complaints. Service Provider agrees to cooperate with Sprint to resolve these complaints. Sprint reserves the right to suspend Service Provider’s ability to provide Premium Services if: (a) for any two out of three consecutive months, the number of complaints Sprint receives regarding charges for Premium Services exceeds 5% of all the complaints Sprint receives related to charges for all services with billing on behalf of functionality provided by Sprint; or (b) Sprint reasonably believes unauthorized charges for Premium Services are being presented to it by Service Provider. Sprint will allow Service Provider to resume providing Premium Services if Sprint determines that the problems underlying the complaints or unauthorized charges have been resolved. In addition, the parties will comply with any other existing or future regulatory obligations that apply to this Agreement or the relationship between the parties.
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User Complaints. Sprint has a regulatory obligation to track and respond to certain User complaints. Sorrent agrees to cooperate with Sprint to resolve these complaints. Sprint reserves the right to suspend Sorrent’s ability to provide any Sorrent Services for which Sorrent charges Users directly (as opposed to the Premium Services if: (a) for any two out of three consecutive months, the number of complaints Sprint receives regarding charges for Premium Services exceeds ***** % of all the complaints Sprint receives related to charges for all services with billing on behalf of functionality provided by Sprint; or (b) Sprint reasonably believes unauthorized charges for Premium Services are being presented to it by Sorrent. Sprint will allow Sorrent to resume providing Premium Services if Sprint determines that the problems underlying the complaints or unauthorized charges have been resolved. In addition, the parties will comply with any other existing or future regulatory obligations that apply to this Agreement or the relationship between the parties.
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User Complaints. Licensee shall provide users with reasonable --------------- appropriate means, which may include a variety of mechanisms, to ensure that users have a simple and effective way to submit concerns regarding Licensee's privacy practices. Licensee shall respond to all reasonable user inquires within five business days. Licensee shall also reasonably cooperate with TRUSTe's efforts to resolve questions aid concerns on behalf of the user.
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User Complaints. Service Provider will cooperate with Sprint to resolve User complaints. Sprint reserves the right to suspend Service Provider’s ability to provide Premium Services if: (a) for any two out of three consecutive months, the number of complaints Sprint receives regarding charges for Premium Services exceeds 5% of all the complaints Sprint receives related to charges for all services with billing on behalf of functionality provided by Sprint; or (b) Sprint reasonably believes unauthorized charges for Premium Services are being presented to it by Service Provider. Sprint will allow Service Provider to resume providing Premium Services if Sprint determines that the problems underlying the complaints or unauthorized charges have been resolved. In addition, the parties will comply with any other existing or future regulatory obligations that apply to this Agreement or the relationship between the parties.
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User Complaints. Sprint PCS has a regulatory obligation to track and respond to certain User complaints. JAMDAT agrees to cooperate with Sprint PCS to resolve these complaints. Sprint PCS reserves the right to suspend JAMDAT's ability to provide Premium Services if: (a) for any two out of three consecutive months, the number of complaints Sprint PCS receives regarding charges for Premium Services exceeds [***] of all the complaints Sprint PCS receives related to charges for services with billing on behalf of functionality provided by all of Sprint PCS's content providers; or (b) Sprint PCS reasonably believes unauthorized charges for Premium Services are being presented to it by JAMDAT. Sprint PCS will allow JAMDAT to resume providing Premium Services if Sprint PCS determines that the problems underlying the complaints or unauthorized charges have been resolved.
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User Complaints 
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Related to User Complaints

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Product Complaints Subdistributor shall promptly notify Distributor of (but in no event later than 24 hours after receipt), and provide, upon Distributor’s request, reasonable assistance to address and investigate, any complaint or adverse claim about any Product or its use of which Subdistributor becomes aware;

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Complaints Investigation ‌ An employee who complains of harassment under the provisions of the Human Rights Code of British Columbia may refer the complaint to either one or other of the following processes:

  • Adverse Events Subsequent to the date hereof, there shall not have occurred any of the following: (i) a suspension or material limitation in trading in securities generally on the New York Stock Exchange, the NASDAQ National Market or the NASDAQ Global Market, (ii) a general moratorium on commercial banking activities in the People’s Republic of China or New York, (iii) the outbreak or escalation of hostilities involving the United States or the People’s Republic of China or the declaration by the United States or the People’s Republic of China of a national emergency or war if the effect of any such event specified in this clause (iii) in your reasonable judgment makes it impracticable or inadvisable to proceed with the public offering or the delivery of the Shares on the terms and in the manner contemplated in the Prospectus, or (iv) such a material adverse change in general economic, political, financial or international conditions affecting financial markets in the United States or the People’s Republic of China having a material adverse impact on trading prices of securities in general, as, in your reasonable judgment, makes it impracticable or inadvisable to proceed with the public offering of the Shares or the delivery of the Shares on the terms and in the manner contemplated in the Prospectus.

  • COMPLAINTS AND GRIEVANCES 22.01 It is the mutual desire of the parties to this Agreement that reasonable and legitimate complaints and grievances of employees shall be dealt with as quickly as possible.

  • Errors, Questions, and Complaints a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above.

  • Notice of Complaints Each Purchaser shall promptly notify the applicable Seller upon becoming aware of any complaint concerning any Serviced Appointment made by any party to the Serviced Corporate Trust Contract, any Securityholder, any Credit Enhancement Provider or any rating agency.

  • Processing Grievances The grievant shall be granted reasonable time off with pay from regularly scheduled duty hours to process a grievance, provided that the time off will be devoted to the prompt and efficient investigation and handling of grievances, subject to the following:

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