Urgency. a. The urgency is measured according to the following categories. High • The software is not usable / not usable without significant restrictions in the sense of its operationally intended functionality. • The tasks that cannot be completed by the client or their staff are very time sensitive. Medium • The software generally works, but its usability is very limited. • The tasks that cannot be completed by the client or their staff are only moderately time critical. Low • The software generally works, but its usability is limited. • The tasks that cannot be completed by the client or their staff are not time critical.
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