Common use of Updates/Upgrades Clause in Contracts

Updates/Upgrades. 3.1.1 ▇▇▇▇▇▇▇.▇▇▇ will make available to Comcast all commercially available Updates and Upgrades of its ▇▇▇▇▇▇▇.▇▇▇ Software, along with updated Documentation describing the purpose and function of the Updates and Upgrades. ▇▇▇▇▇▇▇.▇▇▇ will use commercially reasonable efforts to ensure that Updates or Upgrades containing new features or enhancements to existing features are synchronized with the previous version. Such Updates and Upgrades shall not materially degrade the performance, functioning or operation of the ▇▇▇▇▇▇▇.▇▇▇ Software. Comcast shall have the right to delay installation of any Update or Upgrade for any period of time in its sole discretion and ▇▇▇▇▇▇▇.▇▇▇ shall continue to support the most recent Accepted versions of the ▇▇▇▇▇▇▇.▇▇▇ Software. However, after an Update or Upgrade has been incorporated into the ▇▇▇▇▇▇▇.▇▇▇ Software and Accepted by Comcast, the Update or Upgrade shall be considered part of the ▇▇▇▇▇▇▇.▇▇▇ Software for all purposes hereunder. ▇▇▇▇▇▇▇.▇▇▇ will not install or attach any Updates, Upgrades or any other modification to the ▇▇▇▇▇▇▇.▇▇▇ Software (electronically or otherwise), without first obtaining Comcast’s approval or otherwise following mutually agreed procedures (as in the regular updating of hosted systems). 3.1.2 ▇▇▇▇▇▇▇.▇▇▇ shall use reasonable efforts to ensure that Updates and Upgrades, unless explicitly indicated in advance by ▇▇▇▇▇▇▇.▇▇▇ and approved by Comcast will (i) be compatible with the previous version and its associated data and with any software interfacing with such ▇▇▇▇▇▇▇.▇▇▇ Software prior to the Update or Upgrade, and (2) not eliminate any of the material functions, features or performance of the previous version. *** CONFIDENTIAL MATERIAL REDACTED AND SEPARATELY FILED WITH THE COMMISSION ***

Appears in 1 contract

Sources: Support Services Agreement (Support.com, Inc.)

Updates/Upgrades. 3.1.1 3.3.1 ▇▇▇▇▇▇▇.▇▇▇ will make available to Comcast all commercially available Updates and Upgrades of its ▇▇▇▇▇▇▇.▇▇▇ Software, along with updated Documentation describing the purpose and function of the Updates and Upgrades. ▇▇▇▇▇▇▇.▇▇▇ will use commercially reasonable efforts to ensure that Updates or Upgrades containing new features or enhancements to existing features are synchronized with the previous version. Such Updates and Upgrades shall not materially degrade the performance, functioning or operation of the ▇▇▇▇▇▇▇.▇▇▇ Software. Comcast shall have the right to delay installation of any Update or Upgrade for any period of time in its sole discretion and ▇▇▇▇▇▇▇.▇▇▇ shall continue to support the most recent Accepted versions of the ▇▇▇▇▇▇▇.▇▇▇ Software. However, after an Update or Upgrade has been incorporated into the ▇▇▇▇▇▇▇.▇▇▇ Software and Accepted by Comcast, the Update or Upgrade shall be considered part of the ▇▇▇▇▇▇▇.▇▇▇ Software for all purposes hereunder. ▇▇▇▇▇▇▇.▇▇▇ will not install or attach any Updates, Upgrades or any other modification to the ▇▇▇▇▇▇▇.▇▇▇ Software (electronically or otherwise), without first obtaining Comcast’s approval or otherwise following mutually agreed procedures (as in the regular updating of hosted systems). 3.1.2 3.3.2 ▇▇▇▇▇▇▇.▇▇▇ shall use reasonable efforts to ensure that Updates and Upgrades, unless explicitly indicated in advance by ▇▇▇▇▇▇▇.▇▇▇ and approved by Comcast will (i) be compatible with the previous version and its associated data and with any software interfacing with such ▇▇▇▇▇▇▇.▇▇▇ Software prior to the Update or Upgrade, and (2) not eliminate any of the material functions, features or performance of the previous version. *** CONFIDENTIAL MATERIAL REDACTED AND SEPARATELY FILED WITH THE COMMISSION ***

Appears in 1 contract

Sources: Support Services Agreement (Support.com, Inc.)