Common use of TRANSITION OVERVIEW Clause in Contracts

TRANSITION OVERVIEW. The Service Provider’s Transition is composed of four (4) Service Components: Server Services, Mainframe Services, Network Services and Data Center Services. To gain synergies across the towers, the Service Provider will manage these service components as a program within the Transition Organization described in Section 6.0 of this document. As documented in Attachment 5-B, the Service Provider will staff the Transition team to start Transition activities during Phase I of Transition and will continue into Phase II to complete Transition. The resources will support each of the work streams identified in Figure 1 of this document. The Service Provider Transition will be managed as two distinct phases. In Phase I, the Service Provider will manage activities related to Service Commencement, including: staffing, working with the MSI in the integration of tools, processes and training; performing asset inventory (physical and logical) and software consents in support of True-Up; developing a Business Continuity Plan; conducting knowledge transfer and deploying the necessary management tools for Commencement day readiness. As a part of Phase II, the Service Provider will complete Transition to the end-state support model, including refining processes and documentation with the MSI. The Service Provider will work closely with the MSI to reconcile the asset inventory data received from Phase I for True-Up in Phase II. Outstanding software licensing, asset transfer activities, and service tools deployment also will be completed in Phase II.