Common use of TRANSITION GUIDING PRINCIPLES Clause in Contracts

TRANSITION GUIDING PRINCIPLES. The Service Provider will: Provide a customized approach to meet the needs of DIR which includes:  DIR and DIR Customer transition models  Experienced transition project managers  Leveraging Service Provider's tools and templates customized to the DIR and DIR Customer environments Establish strong governance, which includes:  Clearly defined roles and responsibilities  Jointly developed processes  Effective meetings and reporting framework to minimize resource requirements while achieving goals  Mechanisms in place to identify and address risks and issues early  Support for OLA development Maintain effective communication, which includes:  Consistent delivery of key messages through well-defined communication plans  Tailored communications to target audiences and stakeholders  Mutually agreed frequency of communications to meet the needs of the stakeholders Promote collaboration and teamwork, which includes:  Detailed upfront project planning and feedback  Joint agreement on status for reporting purposes  Plans scaled to address DIR Customer differences in size and complexity  Establishment and support for successful deliverable review process  Feedback on deliverables throughout the life of the project.

TRANSITION GUIDING PRINCIPLES. The Service Provider will: Provide a customized approach to meet the needs of DIR which includes:  DIR and DIR Customer transition models  Experienced transition project managers  Leveraging Service Provider's tools and templates customized to the DIR and DIR Customer environments Establish strong governance, which includes:  Clearly defined roles and responsibilities  Jointly developed processes  Effective meetings and reporting framework to minimize resource requirements while achieving goals  Mechanisms in place to identify and address risks and issues early  Support for OLA development Maintain effective communication, which includes:  Consistent delivery of key messages through well-defined communication plans  Tailored communications to target audiences and stakeholders  Mutually agreed frequency of communications to meet the needs of the stakeholders Promote collaboration and teamworkteamwork , which includes:  Detailed upfront project planning and feedback  Joint agreement on status for reporting purposes  Plans scaled to address DIR Customer differences in size and complexity  Establishment and support for successful deliverable review process  Feedback on deliverables throughout the life of the project.