TNT. responsibility to the consumers for the loss, damage, partial loss in Postal Shipment or delay in the performance of the service is governed by the provision of the Postal Law Act of 23rd November 2012 (Journal of Laws of 2012, pos. 1529). In such a situation due to non- performance or improper performance of the services customer is entitled to compensation: - for loss, partial loss or damage of the insured Postal Shipment with a declared value in the amount requested by the sender, but not higher than the declared value of the Shipment, - for loss of a Shipment containing correspondence – in the amount of ten times the service fee but not less than fifty times the fee specified in the price lists of universal service for treating a letter as a registered item, - for the delay in delivery of a Postal Shipment in relation to the guaranteed delivery date in an amount not exceeding twice the fee for the service. In case of failure to perform services the fee charged for the carriage of the Postal Shipment is be refunded.
Appears in 3 contracts
Sources: Transportation Agreement, Transportation Agreement, Transportation Agreement