Common use of Timing and Frequency of Audits Clause in Contracts

Timing and Frequency of Audits. Audits will be conducted during eGain’s normal business hours. Customer will not exercise its on-site audit rights more than once in any twelve (12) calendar month period, unless it has reasonable concerns as to eGain’s compliance with this ADDENDUM or where it is required or requested to carry out an audit under Data Protection Laws and Regulations, or by a Supervisory Authority or any similar regulatory authority responsible for the enforcement of Data Protection Laws and Regulations in any country or territory.