Common use of Timeframes and Hours of Operation Clause in Contracts

Timeframes and Hours of Operation. Client shall timely provide inclearing, unencoded and pre-encoded Items to FIS each Business Day in accordance with the Specifications. FIS shall provide Client with the Service in accordance with the processing schedule and service levels set forth in Exhibits A and B, respectively. EXHIBIT A Processing Times Requirement Item Time Client Delivery Over-the-Counter Items (Physical) [**CONFIDENTIAL**] Inclearing Items (Physical) [**CONFIDENTIAL**] Inclearing Items (early day memo post) [**CONFIDENTIAL**] Over-the-Counter Items (Images) [**CONFIDENTIAL**] Inclearing Items (Images) [**CONFIDENTIAL**] File Transmission Over-the-Counter Transmission by FIS [**CONFIDENTIAL**] Inclearing Transmission by FIS [**CONFIDENTIAL**] Memo Posted Item File by FIS [**CONFIDENTIAL**] Statement Print Text File Transmission(s) Completed by Client [**CONFIDENTIAL**] Statement Reconciliation File Transmission(s) Completed by Client – Image Statement Only [**CONFIDENTIAL**] Exception Item File Transmission Completed by Client [**CONFIDENTIAL**] Return Item File Transmission by Client [**CONFIDENTIAL**] Miscellaneous Print File Transmission(s) Completed by Client [**CONFIDENTIAL**] Image Item Export Transmission by FIS [**CONFIDENTIAL**] Image Cash Letter Transmission by FIS [**CONFIDENTIAL**] Same Day Settlement Same Day Settlement Adjustments [**CONFIDENTIAL**] Same Day Settlement Adjustments Documentation Available for Pick-Up by Client [**CONFIDENTIAL**] Image Archive Available [**CONFIDENTIAL**] Return Items Return Item Cash Letter Available for Pick-Up [**CONFIDENTIAL**] Large Item Return Notifications [**CONFIDENTIAL**] Large Item Return Notification Report Available for Pick-Up by Client [**CONFIDENTIAL**] Exception Items Exception Items Available for Pickup by Client [**CONFIDENTIAL**] Print Print Available for Pickup by Client [**CONFIDENTIAL**] Outgoing Cash Letter Availability Physical Outgoing Cash Letters Available for pickup by Client [**CONFIDENTIAL**]

Timeframes and Hours of Operation. Client shall timely provide inclearing, unencoded and pre-encoded Items to FIS each Business Day in accordance with the Specifications. FIS shall provide Client with the Service in accordance with the processing schedule and service levels set forth in Exhibits A and B, respectively. EXHIBIT A Processing Times Requirement Item Time Client Delivery ClientDelivery Over-the-Counter Items (Physical) [**CONFIDENTIAL**] Inclearing Items (Physical) [**CONFIDENTIAL**] Inclearing Items (early day memo post) [**CONFIDENTIAL**] Over-the-Counter Items (Images) [**CONFIDENTIAL**] Inclearing Items (Images) [**CONFIDENTIAL**] File Transmission Over-the-Counter Transmission by FIS [**CONFIDENTIAL**] Inclearing Transmission by FIS [**CONFIDENTIAL**] Memo Posted Item File by FIS [**CONFIDENTIAL**] Statement Print Text File Transmission(s) Completed by Client [**CONFIDENTIAL**] Statement Reconciliation File Transmission(s) Completed by Client – Image Statement Only [**CONFIDENTIAL**] Exception Item File Transmission Completed by Client [**CONFIDENTIAL**] Return Item File Transmission by Client [**CONFIDENTIAL**] Miscellaneous Print File Transmission(s) Completed by Client [**CONFIDENTIAL**] Image Item Export Transmission by FIS [**CONFIDENTIAL**] Image Cash Letter Transmission by FIS [**CONFIDENTIAL**] Same Day Settlement Same Day Settlement Adjustments [**CONFIDENTIAL**] Same Day Settlement Adjustments Documentation Available for Pick-Up by Client [**CONFIDENTIAL**] Image Archive Available [**CONFIDENTIAL**] Return Items Return Item Cash Letter Available for Pick-Up [**CONFIDENTIAL**] Large Item Return Notifications [**CONFIDENTIAL**] Large Item Return Notification Report Available for Pick-Up by Client [**CONFIDENTIAL**] Exception Items Exception Items Available for Pickup by Client [**CONFIDENTIAL**] Print Print Available for Pickup by Client [**CONFIDENTIAL**] Outgoing Cash Letter Availability Physical Outgoing Cash Letters Available for pickup by Client [**CONFIDENTIAL**]] Processing Times may be adjusted upon mutual agreement. The times shown are: (1) are displayed in military time; (2) based on a Business Day unless otherwise noted; and (3) stated in Pacific Time. [**CONFIDENTIAL**] Item Images will remain on the local system until Client removes them. The length of time will depend upon the volume of Items and the storage capacity of the system.